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Updated 2025-04-28
Activated 2025-04-22

[Customer-accompanied business planning position] A planning-related position that grasps the true needs of customers and forms a 0 to 1 process from the launch of a business or project to execution.

This posting is managed by: iHOLON Co.,Ltd
Company Name Company is not publicly visible
Job Type
iHOLON Co.,Ltd
Consulting - IT System Consulting
Location Asia Japan Hyogo

Job Description We don’t just find a problem and communicate it to the customer, we think together about what is needed to solve the problem and work with the customer to implement it.
In addition, we conduct repeated detailed interviews and communication to ensure that not only the customer’s representative is satisfied, but also the client company as a whole, and we sometimes come up with proposals that the representative had not anticipated.
The responsibility involved is great, but that’s why it’s a job that gives you a great sense of accomplishment.

[Recruitment background]
Kobe Digital Lab (abbreviated as KDL) is an IT company based in Kobe City, Hyogo Prefecture that has been mainly engaged in contract development business for 30 years, and has been supporting customers’ DX in various ways such as security and data analysis.

At our company, we are developing an escort-type business in which we work with our customers to respond to vague needs such as ``I don’t know if I need system development in the first place’’ or ``I want to do something new but don’t know how to do it’’ rather than ``I want you to develop a system like this’’ from our customers.We work together with customers to identify issues, plan projects and measures, and implement them.

In order to further expand the above-mentioned escort-type support, we have started recruitment activities.

【overview】
There is no set destination for the work this job offers.
Our mission is to extract issues from the wide variety of consultations we receive from customers, provide comprehensive support from planning measures to management during the implementation phase, and create concrete "successes" such as increasing sales and improving operational efficiency.

[Examples of inquiries from customers]
●I want to start some kind of business using the data accumulated at our company, but I don’t know where to start.
●I want to streamline the work that is handled by analog, but I don’t know how, and upper management is also resistant to digital.
●I would like to revitalize communication between employees, but it is difficult to determine what methods are effective.

We often start with a phase in which we use a framework appropriate to the situation for a wide variety of consultations, and explore the essential issues through workshops and other means.
Afterwards, we discuss ideas and service design together with the customer, leading to concrete outputs such as system development and service creation.
If the output content is system or application development, this is a position where you will be responsible for a wide range of areas with a high degree of freedom, such as being involved in project progress while collaborating with in-house development staff.

[Specific tasks]
Although each case is different, the tasks you may be asked to handle include the following:
We do not expect you to handle everything at the time of joining the company, but we would like you to gradually expand your range from areas of expertise.

●Hearing for consultation from customers
●Identification work using frameworks etc.
●Service/business design
●Issuing ideas for plans and measures
●Proposal creation
●Requirements definition in system/service development
●Project management in system/service development
●Customer success operations
Company Info Capital: 50,000,000 yen
Number of employees: 101 ~ 300 people
Listed: Unlisted
Established: 1995
Job
Requirements		 A person with 2 years of work experience in the T industry, communicating with customers and resolving issues.
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 5000K - JPY 8000K   
Other Salary
Description		 Salary details:


・Salary increase/decrease: Once a year (October)
・Bonus: Twice a year (June, December)

Welfare benefits:
●Flex time system
Standard working hours 9:00-17:45 (core time 10:00-15:00)
Some people go to work at 10 o'clock, while others leave early.
You can adjust your working hours to suit your personal schedule and control your working hours at your own discretion.
It is also possible to combine paid leave that can be used in hourly increments.
●Hybrid work
You can choose to work in the office or telework (at home).
*As a result of an internal survey, approximately half of our employees come to work less than once a month.
*Depending on the job type, some jobs may be fully remote.
●Side job system
This is a system that allows you to work while continuing to run your own business.
There are some conditions, but it is recommended for those who want to do their best with two legs. Several people in our company have experience using it.
●Education reinforcement fee system
Regarding expenses such as lectures and training that lead to team/individual growth and career advancement,
This is a system that allows the company to cover the costs by completing the necessary procedures.
We have a track record of receiving courses that cost over 100,000 yen.
●Book purchase support
There is no upper limit to the amount you can purchase for learning books related to work. (E-book available)
●Certification acquisition incentive system
Those who obtain qualifications will receive a stipend and examination fees depending on the type of qualification.
It is also possible to apply for new qualifications for which the incentive amount has not been determined and be eligible for the incentive.
●KDL AWARD
Employees and teams that have particularly contributed to the business in line with our corporate philosophy are selected by employee vote and recognized once every six months.
●President's treat vending machine
We have a special vending machine that allows two people to touch their employee ID card at the same time and receive one drink each.
●Communication promotion activities
The company will subsidize some of the expenses for sports club activities and meals and drinks between employees.
●Digipo system (peer bonus system)
We have introduced an internal SNS that allows employees to express gratitude and praise to each other.
You can add points to your posts, and the points you receive can be exchanged for Amazon gift cards, App Store & iTunes gift cards, etc.　
●Coffee machine installation
●Hyper Medical Joined
This covers the costs of hospitalization for illness or outpatient treatment for cancer, regardless of work-related accidents.
●Reduced working hours system available
●Paid system that can be used in hourly increments
●Continue-service award system (awarded in 5-year increments, supplementary awards available)
●Employee stock ownership plan
●Various group insurance (life insurance, cancer insurance)
Holidays ・Saturdays, Sundays, and holidays (complete 2-day weekend system)
・Annual paid leave (granted from the day you join the company)
・Refreshment vacation (3 days of your choice per year)
・New Year holidays
・Congratulatory and condolence leave
・Service leave

etc.
Job Contract
Period		 [full-time employee]
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