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Updated 2025-03-14
Activated 2025-03-03
Activated 2025-03-03
[Cloud (AWS, Azure) maintenance and operation] Visa support / Pre-employment Japanese language training / Experience in hiring foreign nationals
| This posting is managed by: | ISF NET, Inc. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
IT (Hardware/Network) - Cloud Engineer
IT (Hardware/Network) - Network Engineer IT (Hardware/Network) - Server and Machine Operation and Maintenance |
| Location |
Asia
Japan
Tokyo
Asia Japan Osaka Asia Japan Aichi |
| Job Description |
★★All foreign engineers coming from overseas★★ ・All job offers from interviews are completed online. ・We also provide visa acquisition support. ・Flight fees to Japan will be paid (upper limit applies). ・100,000 yen for moving expenses will be given to you when you come to Japan. [Recruitment background] While the demand for engineers who support IT infrastructure is increasing, the shortage of human resources in the IT industry is a serious issue. Since its founding in 2000, ISFnet has been working on "full-time employee recruitment that emphasizes humanity over technical ability" and "education that transforms human resources into human capital" earlier than anyone else in the IT industry. Building and maintaining networks that connect technology and the infrastructure that forms its foundation is a business that is necessary even as times change. [Job Description] As a maintenance and operations manager, you will be responsible for monitoring, troubleshooting, and maintenance, etc., in order to ensure stable operation of the customer's cloud environment (AWS, Azure, GCP, etc.) [Major duties] -Troubleshooting -Operation and maintenance work -Equipment monitoring for network services -Responding to inquiries -Troubleshooting/investigating causes -Regular maintenance -Creating operation procedures, etc. <Project examples> ◆Operation_SE (Technical Specialist) Job Description: SE for maintaining operation of public systems -Operation and maintenance work -Various investigations and responses to inquiries -Responding to various issues such as revising procedure manuals -Accepting operation work -Products: AWS / Windows Server, Linux / JP1 (ITDM, AJS, IM, PFM) / Symantec, Trend Micro / Palo Alto, Crowdstrike, Splunk, WSUS Work location: Tokyo Work style: Day shift ◆Operation_SM (Service Quality Management) Job description: - Equipment monitoring and maintenance work for network services - Maintenance and operation work for network services that interconnect public clouds and carrier networks. - Based on equipment monitoring and customer reports, investigate the cause, post fault information on the web, handle fault replacement, create response documents for customers, and make inquiries to cloud providers. Work location: Tokyo Work style: Shift (including night shift) Even if you join mid-career, there are plenty of training opportunities after joining the company, and your assignment will be decided based on your experience and preferences. In addition, you will be responsible for communicating in English with overseas vendors and providing bilingual on-site services for foreign companies based in Japan, making use of your language skills in English, Chinese, Korean, etc. You will also be able to challenge yourself to high-level work such as design, construction, and project management in the future. [Career path] We also provide subsidies for exam fees for IT infrastructure qualifications to improve your skills, and a bonus system for qualification acquisition. You can aim for your desired career, such as specialist, IT consultant, pre-sales, executive, etc., while consulting with the staff in charge. <Support examples> - Build a multi-cloud verification environment We have prepared virtual environments for AWS, Windows, and Linux in-house. If you make a reservation, you can connect and learn from home with a dedicated account. You can also improve your network skills practically while touching actual Cisco equipment! - Improve your skills by learning through the learning management system (LMS) You can watch high-quality online learning videos at any time by accessing the learning management system from the iPhone loaned to all engineers. You can also take courses that will help you obtain qualifications, and if you pass the company's designated qualification, the company will cover the full cost of the exam! |
| Company Info |
[Future business development] ISFNET aims to be the number one IT infrastructure company in Japan, and is actively recruiting global engineers who are active not only in Japan but all over the world, so that we can handle a wider variety of projects. [Company culture/office atmosphere] - A bright and lively company culture. - A company that puts humanity first. - No discrimination based on age, nationality, gender, etc. - Actively supports people who want to grow. - Company support for career advancement. [Working environment] - Many foreign members are active Number of foreign employees: more than 250 <32 countries in total, including the United States, Argentina, the United Kingdom, Italy, India, Indonesia, Egypt, Australia, the Netherlands, Sri Lanka, Senegal, Nepal, Bangladesh, the Philippines, Brazil, Vietnam, Peru, Malaysia, Myanmar, Mongolia, Russia, South Korea, Taiwan, and China> Female employee rate: 28.1%, number of employees working reduced hours: 45, employment rate of people with disabilities: 2.92% You may have the impression that the IT engineering world is dominated by men, but at ISFnet, the company gives equal opportunities regardless of gender, nationality, or age. - Work-life balance Paid leave acquisition rate: 79.2%, average monthly overtime hours: 7.3 hours, childcare leave acquisition rate for women: 100%, childcare leave acquisition rate for men: 74.3% We are working to create an environment where you can continue working for a long time. ・About employee age Average employee age 33.6 years old, 121 managers in their 20s and 30s, average age of managers 39.1 years old At ISFnet, if you have the motivation, you can work regardless of your age! There are many areas of activity, including not only management positions but also business development and new projects. [Company language] Depending on the project, we expect to use both Japanese and English. [Measures to prevent passive smoking] No smoking indoors as a general rule (Separate smoking rooms available, may vary depending on the office) |
| Working Hours |
9:00-18:00 *Shift work and night shifts may be available depending on the project you are participating in |
| Job Requirements |
[Required requirements: Development skills] -Japanese communication skills equivalent to N2 or higher and business-level English skills -Over 1 year of experience in maintaining and operating cloud services -If you have development experience, you must have over 1 year of infrastructure-related experience in development work [Preferred requirements: Development skills] -Experience in operating and maintaining networks and servers -Server design and construction (Linux/UNIX/Windows) -Cloud environment design and construction (AWS/Azure/GCP, etc.) ▼The following are preferred -Cloud environment design and construction (AWS/Azure, etc.) -Network design and construction (Cisco, etc.) -Server design and construction (Linux/UNIX/Windows) -CCNA, LPIC Level1, CompTIA 3 subjects (A+ N/W+ Server+) [Preferred requirements: Qualifications] The following national qualifications and vendor-related qualifications are preferred National qualifications: Fundamental Information Technology Engineer Examination, Applied Information Technology Engineer, Network Specialist Examination Vendor-related qualifications: CCNA, LPIC, ITIL, CompTIA, AWS certification, etc. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 3500K - JPY 5500K |
| Other Salary Description |
[Expected annual income] Expected annual income: 3.72-5.5 million yen Monthly salary: 310,000-450,000 yen + various allowances + separate overtime pay + incentive bonus (twice a year) Incentive bonus: If the contract amount with the customer is above a certain amount, an incentive bonus will be paid twice a year. Salary increase: twice a year in April and October Promotion: twice a year <Career advancement example> Immediately after joining the company: Japanese-English bilingual help desk (6 months) Annual income: 3.72 million yen Case ②: Network operation and maintenance at a foreign company (2 years) Annual income: 4.5 million yen Case ③: Network design and construction including coordination with overseas vendors (current) Annual income: 6.4 million yen [Treatment and benefits] ※The following support is also available for foreign engineers. 1. Visa acquisition support We will handle visa application arrangements for those coming from overseas, and also provide information on the period of stay and renewal support for those already in Japan. For those who qualify, we also provide dormitories. 2. Japanese Language Support Qualified Japanese language instructors will provide advice on study methods. We provide assignments on everything from business conversation and business documents to writing emails to help improve your Japanese language skills. 3. Mentor System Foreign employees or English-speaking employees will act as mentors and hold regular social gatherings. You can come to us with any concerns or worries you may have about the work environment or life in Japan. ※Employee benefits ・Full social insurance (employment, industrial accident, health, welfare pension) ・Transportation expenses (up to 100,000 yen) ・Defined contribution pension (401K) ・Family allowance (eligible dependents: 10,000 yen for spouse, 5,000 yen for child, 3,000 yen for parent/applicable from second year of employment) ・Company discounts and in-house sales ・Dormitories (self-pay 35,000 yen/month/eligible only) ・Support and training using a multi-cloud environment ・Video learning apps and e-learning ・President's Award ・Smile Mutual Aid Association (a system for providing congratulatory money for various life events) ・CDP system (in-house recruitment system) ・iPhone loan ・Cafeteria plan (you can purchase products from affiliated companies at a discount) ・Membership of the Kanto IT Software Health Insurance Association ・Telework/staggered work hours |
| Holidays |
[Holidays and vacations] Holidays: 2 days off per week (Saturdays, Sundays, and holidays off) *127 days off per year (including use of paid vacation) *Shift work may be required depending on the project -Year-end and New Year's holiday (5 days) *Shift work may be required depending on the project -Condolence leave -Paid vacation (company-wide average number of days taken: 11.25 days/year, acquisition rate: 79.2%) -Maternity leave (proven) -Childcare leave (acquisition rate: 100% for women, 84.6% for men) -Self-care leave -Sickness leave Only if all annual paid vacation has been used, employees can take 5 days of paid vacation per year to recover from illness. -Child care leave -Anniversary leave (encouraged to take annual paid vacation) -Refreshment leave (5-6 days granted to employees with 10 and 20 years of service) -Expired paid vacation savings system |
| Job Contract Period |
[Employment status] Full-time employee (probationary period 3 months) |
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