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Updated 2024-09-24
Activated 2024-09-24

[Long-term × Start immediately!] IT Help Desk
Automatically translated job page

  • Staffing Agency
  • Staff Level
  • Women Welcome
  • Less Than 20 Hours of Overtime
  • No Transfer
  • Urgent Hiring
  • No Age Restriction
  • Global Company
  • Experience Welcome
This posting is managed by: Randstad Japan Professional Contract Specialist(Professional Haken)
Company Name Company is not publicly visible
Job Type IT (Other) - IT Help Desk
Industry Food and Beverage Production
Location Asia Japan Tokyo Chuo

Job Description [Job Description]
- Response to IT-related inquiries from internal users (Windows, PC, business applications, application forms, Office365, Adobe Acrobat, etc.)
- Face-to-face, ServiceNow, and telephone support
- Temporary isolation during failures, etc.
- Escalation support
- PC kitting
- PC lending and collection (including breakdowns) (including communication with PC rental companies)
- IT equipment management (management using Excel and ServiceNow)
- User information management (using Intune, Entra ID, Active Directory)
- Software license management (management using Excel, ServiceNow, and each software console)
- Verification when introducing new software (using WireShark)
- SharePoint/OneDrive management, operation, and support
- Manual creation
Company Info [Career opportunities at a food import and sales company!]
We are a food specialty trading company that imports high-quality food from all over the world and sells it in Japan.
With a wide range of products and reliable quality control, we have earned the trust of customers both in Japan and overseas.
Company Features:
International Network: We partner with excellent food manufacturers around the world and handle a wide variety of ingredients.
Quality Control: We have a strict quality control system in place to provide safe and secure food.
Growth Opportunities: We value the growth of our employees and offer a variety of training programs and career advancement opportunities.
Working Hours 9:00~18:00 (1 hour break)
*Shortened working hours are possible. Please inquire.
Job
Requirements
<Required skills and experience>

・Work experience as an IT Support Desk Engineer

・Microsoft365 support experience

・PC kitting experience

<Required PC skills>

・Experience using Microsoft Intune/Entra ID

・Experience managing SharePoint/OneDrive

・PowerShell experience

・Experience using ServiceNow

<Desired personality>

・Someone who is cheerful, calm, and values team harmony

・Someone who can provide patient and calm support to users

・Someone who is quick on their feet

・Someone who can protect information
English Level None
Japanese Level Business Level(JLPT Level 2 or N2)
Hour Salary JPY - Japanese Yen 3000JPY Over
Estimated Annual Salary Depends on experience
Nearest Station Nearest stations: Mitsukoshimae Station/Shin-Nihonbashi Station/Kanda Station
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