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Updated 2024-04-08
Activated 2024-04-08
Activated 2024-04-08
Service director@Swiss Machinery Firm (Tokyo -16m)
- Recruiter
- Senior Level
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Machinery Manufacturer |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
This role is pivotal in driving their service operations to new heights, ensuring unparalleled customer satisfaction and operational excellence. Description * Leading a team of service professionals to deliver exceptional technical support and maintenance services to our customers. * Developing and implementing strategic initiatives to enhance service efficiency and effectiveness. * Collaborating cross-functionally with sales, engineering, and other departments to ensure seamless customer experiences. * Analyzing performance metrics and implementing continuous improvement initiatives to drive operational excellence. * Cultivating a culture of customer-centricity and continuous learning within the service team. Profile * Previous experience in a leadership role within a service-oriented organization, preferably in the manufacturing or machinery industry. * Strong technical acumen and understanding of packaging machinery or related technologies. * Proven track record of leading high-performing teams and driving operational excellence. * Excellent communication, interpersonal, and problem-solving skills. * Business level of English and fluent Japanese. Job Offer * Position with a high impact in the region, collaborating with global cross multidisciplinary teams. * Possibility to lead a team from scratch. * Flexible working style, including remote work and attractive salary package. 【Eduardo-About Me】エンジニア×リクルーター Engineering X Recruiting ◎トライリンガル（日本語・英語・スペイン語）Trillingual in Japanese, English and Spanish. ◎東京工業大学大学院にて化学工学を専攻し、プロセス制御・プラントエンジニアとしてキャリアを形成 Process automation/plant engineer in the chemical industry. Tokyo Institute of Technology, MEng in Chemical Engineering. ◎ヘルスケア（医療機器・製薬）・化学・製造業・建設プラント領域のエンジニアの方を専門的にサポート Specialized engineering recruiter in the healthcare and chemical industry. ◎他社に比べて支援実績数が多く、社内外にて多数受賞実績あり Several performance awards (including both internal and external). To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Eduardo Takara on +813 6832 8678. |
| Company Info | Global leader, headquartered in Switzerland, in packaging machinery and services, renowned for innovative solutions and commitment to customer success. With a rich history spanning over a century, they continue to push the boundaries of what's possible in the packaging industry. Flexible environment, vibrant culture and global environment are some of the most attractive points of working there. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 10000K - JPY 16000K |
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
