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Updated 2024-04-26
Activated 2024-04-26

[Sapporo] Customer service that takes advantage of language skills! No hotel front experience required! !
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  • Recruiter
  • Staff Level
  • No Industry Experience Required
  • Bonus System
  • Less Than 20 Hours of Overtime
  • International Team
  • Language Skills
  • English Language Skills
  • No Experience Required
This posting is managed by: Dimple Co., Ltd.
Company Name Company is not publicly visible
Job Type
Dimple Co., Ltd.
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Floor Staff
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Hokkaido Sapporo

Job Description *More than 80% of our customers are from overseas, so this is a position where you can utilize your language skills.

We will be entrusted with creating a hotel where customers can spend a comfortable time and general hotel operations without being bound by conventional hotel conventions.

First, you will learn customer service, focusing on front desk work. In addition to customer service, you will be involved in multitasking in hotel operations, such as various administrative tasks, event planning and proposals, and staff training. Employees are involved in daily operations, giving their own opinions on how to make the hotel a place that customers are happy with. This is a job that creates a unique "Karaksa Hotel."

■Job details:

(1) Customer service duties such as reception and guidance as a front desk staff member (2) Event planning and improvement proposal work for hotel operations

(3) Various input tasks such as responding to reviews and comments

(4) Checking inventory and ordering of equipment

(5) Input work for various systems

(6) Staff training and guidance

*Details of the job will be provided during the interview.
Company Info 【career enhancement】
As a hotel operator, you will be involved in back-office operations such as staff training, event planning, accommodation plan creation, media publication strategy planning, and income and expenditure management, so you will acquire business skills in all aspects!
Working Hours <Working hours>
9:00-18:00 (Regular working hours: 8 hours 0 minutes) (shift system)
Break time: 60 minutes
Overtime work: Yes

<Work pattern>
7:00～16:00
14:00～23:00
22:00～7:00
<Other working hours supplement>
■Shift system (24 hours *Actual working hours per day is 8 hours) ■Shifts will be set taking into consideration work styles, including night shifts.
Job
Requirements		 [Welcome] People who are fluent in languages (mainly English, Chinese, Korean, and other languages also available)
・People who like to interact with many people and provide "hospitality"
・Those who have experience working in a team
・Good footwork
・Those who can act independently
English Level Minimum Communication Level (TOEIC 225-470)
Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Korean Level Daily Conversation Level
Chinese - Shanghainese Level Daily Conversation Level
Salary JPY - Japanese Yen JPY 3500K - JPY 4000K   
Other Salary
Description		 ■Regular salary increase: twice a year
■Bonus: Twice a year

Commuting allowance: Full transportation expenses paid (based on company regulations)
Housing allowance: Up to half of the maximum rent of 100,000 yen will be paid as housing allowance, provided that you live within a 45-minute commuting distance from your workplace.
Social insurance: non-statutory workers' compensation benefit system
Employees' Pension Fund: No supplementary information
Retirement allowance system: 5% of basic salary is added every month as prepaid retirement allowance
Holidays Complete 2-day work week (shift system on holidays)
10 to 20 days of annual paid vacation (minimum number of days is the number of days granted immediately after joining the company)
Number of holidays per year: 115 days

Paid vacation: 10 days granted from the day of employment, condolence leave system, judge leave system, childcare/nursing care leave system
Job Contract
Period		 full-time employee
Trial period available (4 months)
There will be no changes to the terms and conditions during the trial period.
Nearest Station Susukino Station 5 minutes walk
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[Sapporo] Customer service that takes advantage of language skills! No hotel front experience required! !

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