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Updated 2025-04-10
Activated 2025-04-10

System technical support
Automatically translated job page

This posting is managed by: Sogo Career Option Co., Ltd.
Company Name Company is not publicly visible
Job Type IT (Other) - Customer Support Engineer
Industry Computer/OA Equipment/Telecommunication Equipment
Location Asia Japan Tokyo Chuo

Job Description [System technical support]
Regarding the operation of the cash register system, restaurants, beauty salons, etc.
Respond to inquiries from customers.
(for example…)
"I want to edit the store menu" "I want to check the reservation information"
We will tell you how to use it in response to inquiries such as:
Company Info Handle inquiries about the cash register system!
Engineering experience and help desk experience will be useful.
We have employees with IT engineering experience working here.
We have employees with help desk experience working here.
★Office casual attire is OK! Dyed hair and flannel are OK as long as it's not too flashy!
Working Hours [Shift system]
①10:00-19:00 (8 hours of actual work)
②13:00-22:00 (8 hours of actual work)
*Work 5 days a week
*Overtime is approximately 5 hours per month.
Job
Requirements		 Technical/Humanities/International Affairs
Technical Support

-Japanese level: N1 required (certificate required)

-Ability to read and write Japanese

-Ability to use honorific business language in Japanese

*Experience in one or more of the following

-Engineering experience

-Help desk experience

-Kitting experience

-Debugging experience

-Operational maintenance, operational monitoring experience

-Designer experience

-Experience using VBA and macros

*Experience in the following would be preferred

-Technical support experience

*Able to handle relevant tasks such as technical/humanities/international affairs

*Able to work in Japan
Japanese Level Fluent(JLPT Level 1 or N1)
Hour Salary Depends on experience
Estimated Annual Salary Depends on experience
Other Salary
Description		 [Basic hourly wage] 1,800 yen / No transportation expenses
[Monthly salary example] 299,250 yen
*Monthly salary example is calculated based on 5 hours of overtime per month. (Overtime pay of 11,250 yen is included)
*Salary amount and net amount may differ due to income tax, municipal tax, etc.

[Employee benefits]
Social insurance, employment insurance, workers' compensation insurance
Annual paid leave
Holidays Shift days off (2 days off per week)
Job Contract
Period		 We will inform you of the selection procedure, so please apply.
Nearest Station 5 minutes walk from Tsukijishijo Station on the Toei Oedo Line
*Transportation expenses will not be provided.
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