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Updated 2024-06-10
Activated 2024-05-10

Service Operation Lead

  • Recruiter
  • Executive Level
  • Women Welcome
  • Reduced Work-Hours
  • Five Days Workweek
  • New Business
  • English Language Skills
  • Foreign Affiliated Company
  • Publicly Listed Company
  • Urgent Hiring
  • Global Company
This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
Executive - Other
IT (PC, Web, Unix) - Database SE
IT (Mainframe) - Application SE
Location Asia Japan Tokyo

Job Description Additional Application (SHIPS) implementation
Online VDI Improvement PJ Support
Service Delivery Operations
File Server operation
Amazon Connect and Zoom Operation Outsourcing
Company iPad use set service operation duties
Management of around 26 members / operation management
Company Info The company is a leading ServiceNow Strategic Partner globally. We have over 600+ global skilled practitioners and successfully completed 4000+ implementations for over 1500+ clients. With the Company’s focus on growing our Digital Services offering for clients, we are strengthening our ServiceNow Practice capabilities in Japan and looking to hire experienced ServiceNow Specialists. These professionals are expected to lead our client engagements in Japan and across Asia. They will be supported by our global consultants and have the support of the 150+ strong team of delivery professionals based in our delivery centers in India, Vietnam, and Malaysia. In addition to providing career growth opportunities within ServiceNow Practice, professionals joining Company can look forward to expanding their skills and domain by engaging with our global practices in the fields of Cloud Computing, Cyber Security, Cloud Applications, Artificial Intelligence, and Advanced Analytics
Operation leader of Infrastructure (on-prem servers, VDI, etc) (For L5, above 5 years of experience)
Ability to communicate with stakeholders and lead debriefing sessions.
Lead experience and management for the delivery team members
Vendor management.
Maintain and improvement for the operational quality.
Experience of operational roll-out
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 7000K - JPY 9500K   
Holidays Paid Sick Leave
Life Insurance/Disability
Casual Dress/Atmosphere
Flex-Time / Flexible Schedule
Education/Training/Tuition/Certification Reimbursement
Optional Telecommute / Work from Home

Please apply from here



Fidel Consulting KK

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Service Operation Lead