ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です！
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, Configuration changes, or Software i ...
業務拡大につきバイリンガル TAC Network Support Engineer を募集します！
What You Will Do
・Independently solves problems in broad, complex, and unique networks with mixed environments.
・Supports engineers from multiple teams as well as the field and aids them in problem resolution.
・Acts as a focal point for large account network problem resolution and provides technical leadership for Critical Accounts where Cisco is at risk.
・Effectively manage the current and future requirement for Cisco TAC lab to debug broad and com ...
