The Business Development (BD) team works with UPI member companies and Merchants to grow their UnionPay business on Acquiring and Issuing Project. Business Development Manager (BDM) will partner with Product and Marketing teams to deeply understand the needs of members and merchants, meet their needs via UnionPay solutions.
1. Develop and strengthen positive, constructive and mutual beneficial relationships with member companies and merchants
2. Contribute towards developing strategic business plans through the pr ...
Do your best work as Service Desk Support in GIO/GIT/ITS/SDP department reporting directly to the head of department. The successful candidate will have full administrative reach in managing inventory, tracking assets and direct coordination with vendors.
* First and Second level Help desk support for the company's users.
* First point of contact for users
* Manage the requests and liaise with other internal teams and external providers in order to fulfil the request.
* To provide first level support for internal application rel ...
You will support leading financial professionals over phone and chat.
* Take ownership of escalated customer issues and bring them to resolution
* Be responsible for account problems (log-in, ...)
* Communicate daily with financial professionals
* Manage several projects at a time
* Identify opportunities to improve efficiency and enhance customer experience
* You have a native level of Japanese and English
* You are a fresh graduate or have experience for max. 5 years in customer support
* You have strong ...