Customer Service ・ Jobs in Japan search results

【Job Description】
1. Customer Support Duties
2. Counseling Duties

【Job Details】
1.
- You will handle inquiries from customers via LINE or email.
- Through analyzing inquiries, you will contribute to improving the quality of service and customer support.

2.
- You will listen to customers' situations and concerns, and support the smooth and appropriate prescription of medication.
- You will provide counseling on doctor's cosmetics, ensuring that customers can select products appropriately. ...

当ポジションは、製品の品質管理を担当し、顧客からの不具合品に関する調査や報告、製造工場とのコミュニケーション、および現地での不具合品調査を行います。主な業務は、顧客報告資料の作成と製造工場の進捗管理に焦点を当て、品質向上と顧客満足度の維持に貢献します。


職務内容

* 顧客不具合品および情報の管理、製造工場(中国・ドイツ)への英語での調査依頼
* 製造工場の不具合品調査の進捗管 ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

Liaising between guests and partners to resolve wide range of issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc
-Providing accurate, valid, and complete information by using the right tools, methods, and processes.
-Ensuring a high level of customer service and a positive guest experience
-Supporting your colleagues with peer learning, and being open to feedback from others
-Meet service targets and call handling quotas
-Make effective decisions on when to handle a case and when to escal ...

\Attractive Points/
◆It has a history of over 220 years! American Headquarters Global Company
◆You can make good use of your English as you are a combination of both foreign and Japanese backgrounds.
◆Work 3 days a week. Able to work while balancing family life
◆Job where experience in sales, supply chain, and trade affairs can be utilized


[Introduction]
DuPont, with a history of over 200 years and world-class technological development capabilities, is expanding its business worldwide.

As the core of the Asia-Pacific region, Du ...

■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.


Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.

The main responsibilities involve:

* Engage in customer support after-sales activities ...

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.


Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.

The main responsibilities involve:

* Engage in customer support after-sales activities ...

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.


Description

As the After-Sales Specialist you will be supporting the Team's Manager with the establishment of a new After-Sales department, as well as be able to contribute individually by supporting customers post-purchase inquiries.

The main responsibilities involve:

* Engage in customer support after-sales activities ...

As the Head of the Customer Care Call Center you will have the responsibility to improve the overall operations of the call center, increase the business potential of the Brand's stores and the potential of the sales staff who interact with clients, thus contributing directly to the growth of the business.


Description

As the Head of the Customer Care Call Center you will have the responsibility to improve the overall operations of the call center, increase the business potential of the Brand's stores and the potential of the sales staff who inter ...

[English support for residential properties]
We answer various questions from both renters and landlords via chat.

-Chat support in English
-Procedural support for booking and canceling properties
-Data management of customer information and support content
-Responding to inquiries from real estate agents about properties
-General administrative tasks (data entry, phone support, etc.) ...

~Attractive points~
★Can work in a team
★Can use English
★Promotion system available

【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.

-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...

~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available

【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.

• Collaborate with peers, superiors and quality team to facilitate ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

是非チャレンジしてみてください！
■英語を使って仕事をしてみたい方
■旅行・エアラインに興味のある方

お客様への旅行に関するサポートをして頂くお仕事です。

【主なお仕事内容】
-メールや電話でのカスタマーサポート（日本語使用）
＊航空券やホテル予約に関する変更や取り消しなど
-ホテルや航空会社への直接連絡の予約確認（日本語・英語使用）

【給与額】
9000リンギット＋成績優秀手当 ...

■□■□　求人のポイント　■□■□

★有名企業の関連会社（100%出資）
取引先が全世界で30万社以上の大手「ものづくり」メーカーのグループ会社です。

★人事評価
人事考課は2回/年。上司と一緒に考えた目標に対する振り返りを実施し、成果だけでなくアクション(プロセス)も評価されます。

★働き方
【年間休日】 129日(GW・夏季・冬季休暇は7~10日間の連続休暇)
※プライベートの持ち込み、仕事の持 ...

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...