・Pick up import cargo documents to airlines, sort documents, enter HAWB information
・Tailoring of consolidated export cargo, submission of documents to airlines
・For customs inspections and irregular correspondence, exterior confirmation at the warehouse, etc.
・Input work to our system
・Other duties requested by the company ...
As a pioneer in reusing damaged vehicles, we were among the first to introduce the Internet and build our own sales site. In 2002, we opened our first overseas base in Australia. Starting with this, we are expanding our business area to Russia/South America/Middle East Asia, etc.
This time, you will be in charge of customer support for South America.
■ Business content
・Sales operations for overseas customers (response to inquiries and complaints regarding product status) *Mainly emails and chats
・Support for export ...
・After departure of the ship, preparation of shipping (purchase) documents based on instructions from the sales department and LC
・Obtain externally issued documents (marine insurance, certificate of origin, BL, various shipping company certificates, etc.)
・Procurement of documents issued by the manufacturer (mill sheet, packing list) and sorting work ・Shipping advice (a set of shipping guide documents) sent (email, COURIER).
・Submission of purchase documents to the bank, confirmation of settlement completion ・Arrangement of shipping docum ...
■ Trade accounting business
The Trading Business Department is in charge of trading (mainly export) in the company's steel division, and you will be in charge of the accounting work that accompanies it.
The main business is as follows.
・Recording of exports
・Foreign currency deposit/withdrawal business
Shipping companies and manufacturers are the main targets.
Forward exchange contracts, reserves, etc.
・Accounting desk work with overseas subsidiaries
・Overseas expense aggregation
All profits of ...
You will be in charge of the overall service business that supports one-stop sales promotion and logistics for the Chinese cross-border EC market, which has been under development since last summer.
① Solution planning and product planning for target clients (mainly Japanese e-commerce businesses)
②Creation of proposal for client
③Presentation to the client
④ China EC market research
⑤ Chinese SNS research
We will entrust you with various application work related to the import and export of chemical products.
・Annual application work to the authorities based on the Chemical Substances Control Law
・Import quantity report to authorities
・Technical work related to pharmaceutical application
*No application experience required. training after joining the company. ...
<Sea & Air Import Customer Service Business>
・Many of the products handled are miscellaneous goods, cosmetics, apparel, and foods, and there are many Japanese trading companies and manufacturers.
・We handle both sea and air mail. Imported from China and other Asian regions and Italy and other European regions.
- Freight Tracking, Tracing, Customs Document Issuance & Confirmation, Invoicing & Confirmation.
- Correspondence with overseas agents and branches.
- Coordination with customers, carriers, end receivers and relevant internal parties.
・Meetings with overseas agents, negotiations, preparation of invoices and quotations, etc.
・Overall sea or air import/export business
・Networking work at overseas conferences depending on the situation ...
・ It will be a purchasing job to procure outsourced manufacturing products such as welfare equipment from overseas at the purchasing headquarters.
・ Have business negotiations and negotiations with overseas business partners conducted in English.
・ Basically, we mainly communicate by e-mail, but when dealing with troubles or urgent cases, we ask you to negotiate online or by phone.
・ Regular overseas business trips are several times a year, and each time is about 2 weeks (currently not carried out due to corona). ...
Follow existing customers and acquire new customers.
Formulation, management and execution of sales action plans.
Information sharing and exchange with the global team.
Creation and management of request for proposal.
Customer visits and customer information updates on CRM.
Improving customer satisfaction.
Contact with the operations team.
Appropriate customer follow-up and management.
・Order processing to the system (domestic transactions, overseas transactions)
・Delivery inquiry to the factory
・Delivery date response to customers (including overseas)
・Creation of export-related documents
・Sales processing, slip issuance ...
・ Sales activities and responses to overseas customers
・ Planning, preparation and response to overseas exhibitions
・ Assistance in trade operations and in-house negotiations with factories