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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

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Job type : Customer Support Engineer

Language preference :English

Displaying 9361-75listings

Job Description

同社のクライアントである大手グローバルIT企業が新規展開するゲームストリーミングサービスにおいて、日本のゲーム開発者に対する技術的なサポートを提供します。

■ 日本のゲーム開発者からの要求を理解し、ビジネス的な正当性を確認する
■ 開発者の要求を明確に整理して、サービスを提供するクライアントに伝達する
■ 開発者、クライアントへの適切なフォローアップコミュニケーションを実施する ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

対話エンジンを中心とした自社サービスをご利用いただいている大手クライアント様へのテクニカルサポートとメンバーのマネジメントをご担当いただきます。

【具体的には】
・自社サービスのテクニカルサポート(メール中心の問合せ対応)
・クライアント様からのフィードバックを元にエンジニアと協働したプロダクト改善
・自社サービスのアップデートや不具合等のお知らせや案内メールの作成
・不具合 ...

Job Description

プラスチック成形用設備・システムのサービスエンジニアとしてご活躍いただきます。将来的には、海外子会社に出向いただき現地従業員の取りまとめ業務をおまかせします。

【具体的には】
・保守契約に基づくユーザーの仕様機器の定期点検
・機器の調整・部品交換
・故障時の緊急対応
・機器の新規導入に伴う据付・調整
・ユーザーへの機器取扱説明、技術指導
・現場でのユーザーニーズの収集、営業・開発 ...

人材紹介 株式会社 松井製作所
  • ★ Entry Level
Job Description

経験により、下記1または2のいずれかをご担当いただきます。

1, システム設計
プラスチック成形工場のマテハン設備のプランニングから試運転までを担当。顧客が求める機能、性能を把握・整理し、基本設計、詳細設計、施工(配管など)計画を行い、試運転を得てシステムを構築する。

2, 機械設計
顧客仕様に合わせた機器のカスタマイズ、オーダーメイド品の機械設計。プラスチック材料の輸送機・乾燥機器・ ...

人材紹介 (Company is not publicly visible)
  • ★ Entry Level
Recruiter AK JOBSCOPER MANAGEMENT
Location

Asia Japan

Salary

JPY - Japanese Yen JPY 4000K - JPY 5000K
(Monthly Salary Range: JPY - Japanese Yen JPY 333.333K - JPY 416.667K *Divided into12 month )

Japanese Level Native Level
Job Description

The company that handles this job

Jobscoper Malaysia

Occupation

IT Help Desk / Customer Service / Customer Support

Industry

IT related outsourcing


Job Description

This is a job to respond to inquiries from Japanese corporate customers who use the services of major foreign-affiliated IT companies. We provide technical and account usage troubleshooting to help our customers solve their problems. (Example: Account login trouble, service usage, etc.)

【Job Description】

--Responding to inquiries from corporate customers (email, ...

Job Description

■ Business content
When you join the company, we will entrust you with desk-side engineering work as an IT technical support engineer.

You can feel the contribution to the client through your work while responding to various inquiries and requests.

■ Specifically
・ Hardware IMAC
・ Software IMAC and setting work
・ Support for server engineers and network engineers
・ Coordination with third-party support (cooperation with other teams such as printers and telephone equipment, support implementation)
・ Identification of the cause of ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We mainly handle inquiries (Japanese / English emails and some telephone calls) from customers of foreign-affiliated client companies using payment services on behalf of clients. ...

Job Description

【業務内容】
自社開発の広告配信システムのカスタマーサクセス業務をご担当頂きます。

具体的には:
■ 既存クライアントに対する自社媒体の継続利用支援
■ クライアントの広告効果最大化を目的としたプラニング
■ 自社サービスに対するアップデートポイントの顧客ヒアリング

【ミッション】
同社運営媒体は人工知能による広告配信最適化を備えており、高い広告効果が見込めるため、同社でも急 ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
User support staff (operation) * Enhanced training system / Good working environment *

■ Business content:
You will be engaged in the following tasks as a user support staff.
・ Operation and management of IT support for internal users (including measures for improvement)
・ Vendor management (multiple outsourced companies engaged in help desk / on-site / kitting operations, etc.)
・ Planning and implementation of operational improvement, participation in various IT projects

■ Attractiveness of this position:
・ You can play an acti ...

Job Description

BiOS is looking for skilled desktop support engineers to join international support team servicing one of our highly regarded Global clients and provide extended standard services as follows:

・Break fix / swap service
・Installation
・Request fulfillment
・Advance and individual support (events / travel / advice / training etc.)
 
【Key Features of Executive Support】
・End- to -end support for all nominated ES (the abbreviation for 'Executive Support') users for incidents and requests
・Single point of contact and dedicate ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Take responsibility as lead for the service desk team in the client's Yokohama location.

In this role you will have the opportunity to contribute to projects with other service desk agents, vendors and stake holders.


Description

* Coordinate the service desk team members in their daily duties of attending to clients who come to make inquiries and facilitate good customer service culture in team members
* Evaluate and assess service delivery performance metrics and carry out survey on clients to weigh the level of service delivery in the comp ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Our client is one of Asia's leading computer and telecommunications manufacturing company. They are looking talented IT Support to rapidly expand their Japan Team!


Description

* Responsible for VR related IT support and troubleshoot for end users;
* Responsible for technical support on virtual and venue based events;
* Create on-boarding and training in both Japanese and English for Internal IT related materials;
* Maintenance for IT Equipment including management for external and internal warehouse;
* Communicate closely with off-shore t ...

人材紹介 [Foreign-affiliated IT service company]
  • ★ ★ Staff Level
Job Description

外資系ITサービス企業が、EUCサポートエンジニアを求めております。
EUCサポート経験及びアプリケーションのリパッケージ経験をお持ちの方を求めております。

正社員 (離職期間などがある場合は1年の契約社員スタートの可能性あり)となり、長期的に就業可能なポジションです。
(現在就業先顧客の状況によって、在宅勤務をお願いする場合がございますが、
 その場合でも顧客オフィスや同社オフィスでいつ ...

Job Description

【Job Description】
・ Analyze and solve complex problems and questions related to business applications in collaboration with related parties within the company.
· Prevent problems and incidents caused by them, eliminate recurring incidents, and minimize the impact of unpreventable incidents
· Ensure application release planning, coordination, management, and execution
-Verify whether the developed software meets the intended requirements
・ Collaborate with the development team to design with support in mind
・ Collaborate with related tea ...