Jobs in Japan search results

誰もが知る大手化粧品メーカーの商品パッケージ製造を手掛ける当社にて、営業担当をお任せいたします。海外顧客とのコミュニケーションのメイン担当の他、国内のお客様への提案もお任せします。

【具体的には】
■海外顧客との折衝（英語メールの翻訳、メール作成）
■担当顧客への定期訪問
■顧客ニーズの確認、商品・サービスのプレゼン
■見積書作成、自社内の開発・製造部門への指示/依頼
将来的には ...

アフターサービス部門において海外向け案件の通訳・翻訳を担当いただきます。基本的には英語のできない技術スタッフとペアを組み、そのスタッフとお客様との間の通訳を担当します。

■専門用語を覚えていただく必要がありますが、主要な用語についてはすでに語録が用意されています。
■サービス業務がないときは仕様書や取扱説明書の翻訳など事務作業を中心に取り組んでいただきます。
■担当する国に ...

世界中で知られている認定企業のブランドを代表し、特定領域のポリシーやプロセスを説明しながら、卓越したカスタマーサービスを提供していただく、非常にやりがいのあるポジションです。


職務内容

* 記録挑戦の申請、確認
* 新しい記録挑戦に対してのガイドライン作り
* 担当営業のデータ収集
* お問い合わせ対応 など


理想の人材

* ネイティブレベルの英語力
* 流暢な日本語
* 会社への強い ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment.
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.
- Identify content and performance potentials ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...

We are looking for an in-house help desk with about 3 years of experience.

On-site work.

We are looking for a help desk L1 support engineer for a foreign-affiliated company in Tokyo (100 employees).

The help desk team consists of 3 people, one of whom is the leader. This time, we are looking for team members.

・Support for inquiries regarding software such as Microsoft 365, PCs, computer peripherals, general networks, security, etc.

・Remote event support

Support for Zoom webinars, Teams meetings, on-site event support, face-to-face s ...

[Job Description]
When you join:
To support our new campus in Kyoto and further growth in the Kansai region, we are looking for a student recruiter (admissions counselor) to work in Japan.

The admissions counselor will be responsible for all aspects of student recruitment, including visiting high schools and other educational institutions in Japan, participating in university admissions events, conducting information sessions and campus tours, and running campaigns to encourage students to enroll in our school.

*The campus will open next spring s ...

【仕事内容】
・会計ソフトへの入力業務
・会計ソフト等に取り込む各種データ作成業務
・取引先へのレポート作成業務
・資料のPDF化/書類整理等の会計業務補助
・月次、四半期決算補助
・請求書の作成
・伝票処理
・必要な経験等
・事業会社において一般事務又は経理の経験
・英文メールのやり取り(あれば尚可)

【必須スキル】
・エクセルVlookup関数、ピボット等の知識程度
・ワード( ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

[Job Description]

1. Team Management: Effectively lead the Japanese customer support team and oversee their day-to-day operations.
2. Performance Evaluation: Regularly evaluate team members' performance and provide feedback and coaching.
3. Project Management: Lead the team towards achieving project goals and KPIs.
4. Problem Resolution: Respond promptly and effectively to customer inquiries and issues and manage escalations.
5. Training: Support the onboarding and ongoing training of new team members.
6. Communication: Report team status and are ...

[Job Description]

1. Customer Support: Respond to travel-related inquiries and requests, and provide courteous and prompt support via phone, email, or chat.

2. Reservation Management: Manage reservations, changes, and cancellations for travel products, and propose optimal solutions to meet customer needs.

3. Information Provision: Provide information about travel destinations and tours, and provide the necessary support to resolve customer questions and concerns.

4. Problem Resolution: Deal with troubles and emergencies during travel, and wor ...

☆Bilingual customer service☆

Your job will be to provide customer service to one of the world's largest hotel reservation sites, and respond to various inquiries from customers and accommodation facilities in both Japanese and English.

Specific work content
✬Customer support (CSG department: 8:00-21:30 shift, 8 hours of actual work, 5 days a week including weekends and holidays)
・Inquiries before and after reservation
・About billing etc.

✬Responsible for hotel partners (CSP department: 9:00-19:30, 8-hour shifts, 5 days a week incl ...

We approach and develop projects using online tools such as telephone and email.
We mainly handle IT-related products (services).

Communication outside the company is mainly in Japanese, so don't worry if you have no experience working in English! (There are opportunities to communicate in English within the company.) ...

・営業ローカルスタッフの取りまとめ
・販売管理
・新規開拓
・既存顧客フォロー
※営業先はほとんどが日系企業です。

【勤務地】タイ　バンコク ...

経理・財務部門の実務、及びローカルスタッフのマネジメントを行っていただきます。
＜具体的には＞
・決算及び月次、年次決算処理等の経理実務全般の管理
・タイ人経理メンバーの統括及びマネジメント
・日本経理本社へのレポート
・日本人上司へのレポート
・各種プロジェクトへの参加及びマネジメント
※タイ語/日本語通訳有り

勤務地：タイ　Nakonchaisri (バンコクから車で約1時間- 1時間30分) ...