■ In the department that handles consumables and bioreactors used in the pharmaceutical manufacturing process, and raw materials for pharmaceutical manufacturing,
It will be the customer support business that will be the point of contact for general inquiries.
・Responding to orders from pharmaceutical companies and sales agents
・Check inventory and delivery status
・System processing associated with returns
・Collaborate with internal departments (sales, supply chain, quality, etc.)
As an accounting clerk of the company that imports and sells Korean food products of the No. 1 seasoning brand in Korea, we will leave a wide range of duties to you.
★ You can use your Korean skills.
★ You can gain a wide range of work experience in the accounting department.
■ We will take charge of general accounting work according to experience, ability and aptitude.
・ Sales deposit / withdrawal management (including overseas remittance)
・ Employee expense management
・ Small clearing management
・ Invoice ...
・ General affairs
・ Contact with the Japanese head office General support for Japanese bosses
・ Sales office work such as making quotations Sales activities such as company visits ...
Prepare the monthly sales report:
- Analyze the sales revenue gap (Month over Month, latest vs Target. By customer and product)
- Confirm the background of gaps with Sales team, and monitor the corrective actions where possible
- Prepare Sales Summary Reports for business leads and management teams
- Consolidate the comments from sales team and prepare the draft for management review
Monitor mid/long term sales forecast:
- Establish the mid-term sales forecast(5yr sales plan) by gathering available data (e.g. Demantra and salesforce.com) and addi ...
General customer service at mobile shops
・Sales of mobile phones
・Information on the Internet
・Consulting office work, etc.
【About work location】
The place of work will be considered when interviewing a store near your area. ...
■ You will be responsible for the team management of customer support operations that will be the contact point for general inquiries.
■ As a team leader of about 10 people, you will be mainly responsible for the following tasks.
*Recruitment for departments handling consumables used in the pharmaceutical manufacturing process, bioreactors, and raw materials for pharmaceutical manufacturing.
・Team performance management.
・Member coaching and motivation management.
・Summary of the order process.
・Member backup support.
*Close L1 IT helpdesk tickets timely and efficiently
*Reopen Ticket / Create new ticket for follow up if the user indicates that the inquiry was not resolved
*Support users in installing software, drivers, printers etc.
*Coordinate with L2/L3 teams for resolution