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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 21921-40listings

Recruiter (Company is not publicly visible)

Customer Service - Mandarin Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 58K - MYR 78K
（Monthly Salary Range： JPY - Japanese Yen JPY 4833 - JPY 6500 *Divided into12 month ）

Japanese Level None
Chinese Level Business Conversation Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Employer 株式会社 Spider Labs

「代理店での広告運用経験が活かせる！」カスタマーサクセス

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 5000K Over

Japanese Level Native Level
Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

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Recruiter (Company is not publicly visible)

【未経験歓迎｜～20時まで】大手外資系民泊サイトのカスタマーサポート ※給与最大32万円 (6月レートにて換算）

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

Depends on experience

Japanese Level Native Level
Job Description

お客様への旅行に関するサポートや、宿泊施設（ホスト）の方からのお問い合わせに日本語で対応して頂くお仕事です。
「メール、電話、チャット対応」

・お客様が快適に旅行できるよう、フレンドリーで効率的なサービスを提供します。
・クレーム対応の最初の窓口として、緊急事態を含む電話にプロフェッショナルに対応します。
・問題を適切に特定し、必要に応じてエスカレートします。
・お客様に ...

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Recruiter (Company is not publicly visible)

【急募！バンコク勤務】チームリーダー、有名動画サイトのカスタマサービス（チャット・メール・電話）

  • ★ ★ ★ Senior Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Thailand Bangkok

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K

Japanese Level Native Level
Job Description

世界大手動画サイト提供会社の顧客対応業務。
チームリーダーポジションです。

チームリーダーとして目標を設定し、戦略の実行、進捗状況の測定、結果の共有について直属の部下と協力する。

管理していただくチームの業務内容
・チャット、メール、電話にて広告などの掲載、
投稿に関してのサポート、アドバイス業務
・顧客からのフィードバックをもとにレポート作成業務
・その他付随業務
...

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Recruiter (Company is not publicly visible)

【８月入社/ペナン/受電なし】SNS広告のカスタマサポート | 約３３万円 | 入社半年後、在宅勤務可能

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Pulau Pinang

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

世界大手ソーシャルメディアサービス提供会社で、お客様からの問い合わせに対応していただくお仕事になります。（メール、チャット対応メイン）

ーお客様の問い合わせ対応
ー関連するデータを収集、分析し
ーサイト全体の改善
ー業務に付随するレポーティング業務 ...

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Recruiter (Company is not publicly visible)

Social Media Specialist - Japanese/Korean Speaking

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

The Client Service Associate is to help support advertisers worldwide through chat, email,
and callbacks.
DUTIES AND RESPONSIBILITIES:
• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the
appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as
required
• Perform all procedures accurately, including following documented call flows, work
processes ...

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Recruiter (Company is not publicly visible)

Call Center Team Leader - up to 7M JPY

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 7000K

Japanese Level Native Level
Job Description

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

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Recruiter (Company is not publicly visible)

Client Success Associate at Global Fintech!

NEW
  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Native Level
Job Description

As the Client Success Associate you will provide customer support services to assist users with account-related inquiries, technical issues, and other concerns.


Description

As the Client Success Associate you will provide customer support services to assist users with account-related inquiries, technical issues, and other concerns. Among the main responsibilities:



* Professionally and promptly interac with customers to solve issues and answer inquiries
* Verify and execute client's enquiries and instructions for equity products as per ...

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Recruiter (Company is not publicly visible)

Customer Service Representative - Airlines

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

DUTIES AND RESPONSIBILITIES:
Primary Job Functions:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of caller ...

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Recruiter (Company is not publicly visible)

Customer Service - Japanese Speakers

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur / Asia Malaysia Pulau Pinang

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K
（Monthly Salary Range： JPY - Japanese Yen JPY 8167 - JPY 11.5K *Divided into12 month ）

Japanese Level Native Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Recruiter (Company is not publicly visible)

Customer Service - Aviation

NEW
  • ★ ★ Staff Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K

Japanese Level Native Level
Job Description

- Answer incoming calls including email and chat in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep the customer’s privacy and protect customer information
- Meet personal/team qualitative and quantitative targets
- Handle simple to difficult inquiries in a given span of time
- Manage different types of callers in a given span of time
- Achieve the given metrics in accordance to ...

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Recruiter (Company is not publicly visible)

Customer Service - Japan Market

NEW
  • HIGH CLASS
  • ★ ★ ★ ★ ★ Executive Level
Recruiter Career International FOS Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

MYR - Malaysian Ringgit MYR 98K - MYR 138K

Japanese Level Native Level
Job Description

- Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
- Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
- Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and professio ...

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Staffing Agency (Company is not publicly visible)

【英語】大手外資企業/サポート窓口マネジメント♪未経験歓迎！＠錦糸町

NEW
  • ★ ★ Staff Level
Recruiter パーソルテンプスタッフ株式会社
Location

Asia Japan Tokyo Koto

Salary

JPY - Japanese Yen JPY 5000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level None
Job Description

●チーム品質に関する目標達成と未達の場合の原因分析・改善策の策定・実行
● OM及び代行者の指示に基づく業務の遂行
●チームメンバーに対するモニタリング・コーチング・フィードバック
●OM/TLなど現場関係者との相互協力・調整・各種報告 ...

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Employer Mouser Japan G.K.

[Customer Service Assistant] No experience required! A global company with offices in 27 countries around the world

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Native Level
Job Description

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

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Recruiter (Company is not publicly visible)

【夜勤なし/駅から徒歩圏内の好立地】クラウド系サービスのテクニカルサポート | KL市内駅近好立地 | 日常会話レベルの英語力・未経験OK | 食事提供あり

  • ★ ★ Staff Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

大手クラウドサービスのテクニカルサポート（BtoC）です。

使用：電話、メール、チャット


【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

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Recruiter (Company is not publicly visible)

[Foreign-invested Company] Customer Support (fresh graduates are welcome)

  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

As a customer service representative for an online store, your objective is to respond to customer inquiries and provide prompt and courteous support. You will provide appropriate solutions and strive to resolve issues in order to increase customer satisfaction.

Main duties:

1. Customer support:
Respond to customer inquiries via phone, email, and chat.
Provide product and service information, and technical support.

2. Problem resolution:
Resolve customer complaints and issues quickly.
Coordinate with related departments as necessary to help ...

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Recruiter (Company is not publicly visible)

Client Service Advisor for Global Fashion House

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

As the Client Service Center Advisor, you will be an ambassador of the Brand and be responsible for answering all incoming contacts from customers via phone, email, and ensure that you develop a loyal client base.


Description

As the Client Service Center Advisor, you will be an ambassador of the Brand and be responsible for answering all incoming contacts from customers via phone, email, and ensure that you develop a loyal client base. The main responsibilities involve:

* Ensure customers are provided with an accurate, professional and timely ...

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Recruiter (Company is not publicly visible)

【世界記録認定企業】バイリンガル記録アシスタント／ジェネラリスト

  • ★ Entry Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 4500K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

世界中で知られている認定企業のブランドを代表し、特定領域のポリシーやプロセスを説明しながら、卓越したカスタマーサービスを提供していただく、非常にやりがいのあるポジションです。


職務内容

* 記録挑戦の申請、確認
* 新しい記録挑戦に対してのガイドライン作り
* 担当営業のデータ収集
* お問い合わせ対応 など


理想の人材

* ネイティブレベルの英語力
* 流暢な日本語
* 会社への強い ...

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Recruiter (Company is not publicly visible)

Remote Customer Support Specialist at Fintech!

  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K

Japanese Level Native Level
Job Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

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Recruiter (Company is not publicly visible)

【オフィスアワー】クラウド系の ITカスタマーサポート | KL市内好立地 | 未経験応募可能

  • ★ Entry Level
Recruiter Agensi Pekerjaan Asia Recruit Sdn Bhd
Location

Asia Malaysia Kuala Lumpur

Salary

Depends on experience

Japanese Level Native Level
Job Description

大手クラウドサービスの ITカスタマーサポートです。
電話、メール、チャットで問い合わせ対応

【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

Like View Full Listing
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