IT (Hardware/Network)
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Use your English / language skills as a bilingual to find work in 「Japan」 in 「IT (Hardware/Network)」 and expand your experience and expertise.
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Project Coordination:
- Efficiently oversee IT projects, particularly focusing on upgrades to network equipment in multiple store locations.
- Coordinate project schedules, resources, and stakeholders to ensure successful project completion.
Technical Oversight:
- Utilize your technical knowledge to supervise the implementation and integration of network upgrades within store locations.
- Demonstrate a solid understanding of fundamental network principles to facilitate effective communication with te ...
【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.
Responsibilities:
1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...
As a Service Delivery Manager, you will be responsible for:
Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...
Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...
Oversee and coordinate a broad range of IT infrastructure components, including servers, networking, storage, and cloud services.
Administer and optimize a variety of infrastructure technologies, with a strong emphasis on Windows Server environments, virtualization platforms like Hyper-V, application delivery controllers like Citrix, configuration management tools such as SCCM, directory services including Active Directory, and cloud solutions like AWS.
Conduct regular assessments of the entire IT infrastructure's performance and stability, utilizing a ...
System Administration (Approximately 70% of the role)
Oversee and manage server-related tasks.
Administer and operate various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Regularly monitor and evaluate the performance and stability of the IT server infrastructure, leveraging global tools to inform improvements.
Ensure timely and clear reporting of issues and progress to management.
Develop and update thorough system documentation, such as diagrams, standards, and procedures.
Collaborate with customers, ...
【Job Description Summary】
JLL is looking for talented professionals who will be responsible for managing complex Data Center Newbuild Construction and Fit-Out Projects from start to finish. You will be the driving force for projects so that they will be completed on time, to the agreed scope, within budget and with risks identified and mitigated throughout the project lifecycle. This includes initiating, planning, executing, controlling, closing and handover of DC assets to the operations teams. You will be an excellent communicator and influencer ...
BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.
Responsibilities:
• Request Management – process tickets as per agreed service levels of the client.
• Install, move, add, and change server and other hardware in data center according to request from the client.
• IT Rack bolting down, w ...
BiOS is looking for data center engineers to join international support team servicing a global provider in Tokyo.
Remote hand technician:
• Providing basic technical support to remote clients or data center customers
• Performing physical tasks such as rack, cabling, and equipment installation
• Responding to and resolving service requests in a timely manner
• Coordinating with other technicians, engineers, or support team
• Keeping accurate records of work performed
• Following established procedures to ensure safety and security i ...
Responsibilities:
• Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request.
• Communicate and interface with suppliers, multi-cultural system administrators, clients and other groups representing the designated operation site.
• Install, move, add, and change server and other hardware in data center according to requests.
- Hardware: e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, firmw ...
BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.
Responsibilities:
• Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request.
• Communicate and interface with suppliers, multi-cultural system adm ...
Ahead Consulting is seeking a Web Application Engineer to handle mainly system migration (Investigation, devspec, development, IT, ST, etc.) with one of our Global E-Commerce Clients in Tokyo.
Required Skills:
Development experience of web system
Development experience of PHP with frameworks (cakephp) for more than 5 years
Experience of Unit test
Experience of MySQL
Experience of front end technologies (HTML, CSS, Javascript)
Experience of version control tools like Git or SVN
Knowledge of Web securities
Experience of web servers (Apache, ngi ...
Ahead Consulting is seeking a Site Reliability Engineer to join one of our Global E-Commerce clients to handle:
Responsibilities:
Lead the onboarding of new large-scale services (> 3,000 BMaaS nodes) to the Search Platform
Design and maintain the search service, including configuration, tuning, and deployment
Customize and optimize search services based on user requirements
Troubleshoot and investigate issues on the search platform
Enhance operational workflows through automation
Monitor and maintain services to meet SLAs
Collaborate with multi ...
Ahead Consulting is seeking an experienced Network Infrastructure Engineer to design, build, maintain, and operate network equipment at the data center to ensure the reliability of services.
Responsibilities:
Design, build, maintain, and operate network equipment deployed in the on-premise infrastructure at the data center network to ensure service reliability.
Responsible for the design, construction, maintenance, and operation of network devices including L2/L3 switches/routers, firewalls, and load balancers.
Create configuration diagrams and ...
Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities:
Leadership:
• Handle a portfolio of projects and be responsible for QA delivery
• Create initial estimates of the testing effort needed for new developments and functional enhancements.
• Participate in daily stand-up me ...
Ahead Consulting is seeking an experienced Project Management Officer (PMO) to support our tem on-site for a major application rollout at a large telecommunications company in Tokyo. This role is focused heavily on User Acceptance Testing and scheduling, understanding and updating timelines, and communicating between the business and software development teams.
Responsibilities:
Assess and update the User Acceptance Testing (UAT) status, ensuring adherence to the project timeline.
Work closely with the business unit to ensure that sc ...
We are seeking an experienced Infrastructure Engineer with expertise in Mesos, Marathon, Nginx, Linux, and Kubernetes to handle:
Node Provisioning
Alert/Incident Handling
OS/Middleware Updates
Security Requirement Implementation
Midnight Releases and Monitoring
Operation Manual Creation
Risk Analysis of Production Environment Operations
Technologies/Tools/Processes
Infrastructure: Private Cloud (Baremetal, VM, Container)
Provisioning/Operation: Ansible, Ansible AWX, Helm, multiple in-house tools written in Go and operator p ...
