◆Duties Include
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks(Translation, etc.)
◆Example Day at Work
9~10 Morning routine: Get coffee, say hi to everyone, briefly review internal messages from the day before, and begin working on customer support tickets.
10~12 Catch up: Handle outstanding Spanish tickets that came in overnight, and continue with ongoing translation tasks.
12~13 Lunch Break
13~14 ...
・Response to customer inquiries
- Collaborate with each team to answer customer questions and solve problems
・Supervision of part-time operators
・Other incidental work (translation, etc.) ...
・Response to customer inquiries (email, website, chat, phone, etc.)
- Collaborate with various teams to answer customer questions and resolve customer issues.
・Other incidental work (translation, etc.) ...
・Response to customer inquiries
- Collaborate with each team to answer customer questions and solve problems
・Supervision of part-time operators
・Other incidental work (translation, etc.) ...