Job Purpose :
Incumbents are assigned to manage the day-to-day activities of a team of customer services, who serve as the primary point of contact for customers.
Along with the customer services associates, supervisor handles the order activity, analysis and interpretation of questions and problems to ensure that all aspects of the supply process run smoothly and effectively in order to meet customer expectations.
Performs investigative and analytical functions to resolve and correct discrepancies and perform a variety of related duties.
This po ...
The following tasks will be performed in the warehouse management system upgrade project until the end of 2025.
1. Compiling minutes of meetings with customers
2. English interpretation for meetings
3. Follow-up with the person in charge of each item at the meeting
4. Preparation of training materials, training for workers
5. Operational testing of the new warehouse management system
6. Various activities related to the project and meeting management
...
For a variety of projects within the service parts logistics environment:
• Review/Develop warehouse storage concepts and support re-arrangement activities
• Develop layouts of warehouse logistics flows and warehouse space
• Develop processes and procedures to enhance and optimize warehouse logistics operations
• Analyzing the warehouse data, solutioning on improvements on space & productivity and presenting it to respective stakeholders
• Conduct Facility and Process Design reviews to secure approvals
• Specify, procure and oversee ins ...
