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Employer Seagull Scientific Asia-Pacific, Inc.

 
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Location

Asia Japan Tokyo Chuo

Salary

Depends on experience

Japanese Level Native Level
Job Description

WHAT YOU WILL DO

Working in our Technical Services team, you will be helping customers by phone, e-mail, and chat with our BarTender software and printer drivers. This will include high-level technical issues related to our Enterprise software and third-party applications.

You will:
• Be the first point of contact with customers over email, chat, and phone
• Provide support to customers by identifying, troubleshooting and resolving technical issues
• Escalate issues to higher support tiers as needed
• Research and answer miscellaneou ...

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Seagull Scientific Asia-Pacific, Inc.

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