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Employer BiOS, Inc. / 株式会社バイオス

 
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Page 1 out of 2pages.25 jobs were found that matched your search.

Job Description

Service Delivery Management of projects
• Manage project progress (data center, user support, infrastructure support, asset management, IMACD, etc.) both from business and technical point of view, report to appropriate teams/clients
• Monitor SLAs. Correspond to emergency incidents/tasks
• Support activities of on-site engineers
• Support project transition processes
• Raise with clients, internal teams (global/local teams, sales, engineers, etc.), and partners. Provide language support (English/Japanese) support when required

Pre-sale ...

Job Description

・Hardware Break Fix Support
・On-Site Software Support
・IMACD (Install, Move, Add, Change, De-install)
・Printer and Mobile device Support
・IT Concierge support
・Executive (VIP) Support
・Remote Support for remote and travel users
・Video (audio) Conference Room Support
・PC environment construction work for new employees
・Asset management for PC and peripheral devices
・Spares/Loaners Pool Management
・Hands and eye support (Smart Hands Services)
・Computer, Data Room and Network Closet Administration
・Manage and maintai ...

  • ★ ★ Staff Level
Job Description

• Support Service Managers and recruitment staff to provide our customized
and bilingual IT services and solutions to international clients in Tokyo,
Osaka, and Okinawa-area
• Work with various teams to identify IT engineers with appropriate technical
skills from the market using our engineer database and job search websites
• Drive the hiring process
• Register new engineer’s profile on our recruitment database
• Screen scouted engineer’s resumes and match with available job positions.
Discuss with them over phone to check their la ...

Job Description

【業務内容】
★電話・Email・カスタマーポータルの受付管理(リクエスト、問合わせ、インシデント等)
★問い合わせ内容に応じて、関係箇所へのエスカレーション
★日英、英日の翻訳(発生した場合に対応)
★日英、英日の通訳(発生した場合に対応)
★鍵の貸し出し管理
★問い合わせの窓口対応
★各種報告書の作成
★データセンター入退室のエスコート
...

Job Description

営業マンのサポートを行って頂くポジションで、営業マンと連携し、請求プロセスの遂行や契約書の作成、業務遂行におけるクライアント、並びにオペレーションサイドとのなどを担って頂きます
特に、

・請求作業の遂行
・契約締結作業の遂行
・各種業務における、営業マン・クライアント・オペレーションサイドとの連携
・業務改善、効率化遂行における提案
・その他、営業活動にて発生する、サポート ...

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Account Management
*Support the continued development and management of existing clients
*Serve as the BiOS frontline and primary point of contact for onsite staff
*Create documentation like manuals, RFP, quotes, reports etc required by client and company
*Manage client invoice, staff salary and contracts.
*Manage hiring process for candidates.

Vendor Management
*Support and develop relationships with suitable recruitment vendors
*Propose, develop and draw up agreements for vendor partnerships

Information Management
*Follow Bi ...

Job Description

BiOS is looking for candidates to join the IT Support Team for a major US Banking and Finance client working onsite at their Okinawa offices.

Those living in Okinawa, or those that are interested in relocating, that possess strong communication and excellent organization skills are highly encouraged to apply.

Ideal candidates will be someone that has experience working in multinational environments and that can commit to at least 2-years.

This position will begin as a renewable 6-12 month haken contract.


Job Description

The Deskto ...

Job Description

【会社説明/募集背景】
弊社のクライアント先に常駐して頂ける日英バイリンガルを急募しております。お客様に多種多様なサービスを提供する大手データセンター企業での勤務です。尚研修制度が充実しているのでITを学んでみたいという方、クライアントサポートが中心になるのでサービス業界経験者は是非ご応募ください!

【業務内容】
★電話・Email・カスタマーポータルの受付管理(リクエスト、問 ...

Job Description

【Job description】
BiOS is looking for Biligual Desktop Engineer to join international support team servicing a global company in Japan. Fast Moving, highly demanding environment where you will be expected to undertake key aspects of maintenance and deployment work on Wintel PC, network appliance and cabling.

【Responsibilities】
• Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled troubleshooting support.
• Install, move, add, repair and change Pcs and other hardw ...

Job Description

【Job Description】
BiOS is looking for a motivated junior cloud / network Engineer to join the support team and be trained on AWS environment.
This exciting opportunity is based in out Tokyo Office and you will be a part of international support team.
Motivated to learn candidate only.

【Duties/Responsibilities】
• Assist with various implementation projects as they relate to Microsoft and Linux technologies
• Participating in the design, implementation and deployment of cloud software solutions
• Testing and assessing chosen softw ...

Job Description

●データリストア作業 (unix)
●データリストア作業 (windows)
●ハードウェア障害 (unix)
●その他(インターフェースダウン,閾値超過等)(unix)
●ハードウェア障害 (windows)
●その他(インターフェースダウン,閾値超過等)(windows)
●システム確認
●システム再起動依頼
●臨時バックアップ作業
●定期点検(オンライン/オフライン)
●ハードウェア障害 (sparc)
●ケーブリング(IP発番/ラベリング)
●テープ交 ...

Job Description

【Job Description】
BiOS is looking for data center engineers to join international support team servicing a global provider in
Tokyo. Fast Moving, Highly demanding environment where you will be expected to undertake key aspects of
maintenance and deployment work on Servers, network appliance and cabling.

【Responsibilities】
• Request Management – process, coordinate and support tickets as per agreed service levels for both
scheduled and unscheduled troubleshooting support.
• Install, move, add, and change server and other hardware in ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

Duties will include, but not limited to -
•Support Service Managers and recruitment staff to provide our customized
and bilingual IT services and solutions to international clients in Tokyo,
Osaka, and Okinawa-area

•Work with various teams to identify IT engineers with appropriate technical
skills from the market using our engineer database and job search websites

•Drive the hiring process

•Register new engineer’s profile on our recruitment database

•Screen scouted engineer’s resumes and match with available job positions.
...

Job Description

・ Support for PCs, MFPs, LANs, Internet connections, and other peripheral devices
・ Hardware support and troubleshooting for iPhone and iPad terminal devices
・ Support for internal applications running on iPads and laptops
・ Support for web conferences and video conference systems
・ Provide technical training
・ Respond flexibly to other IT-related inquiries
(Example: Web conference response to an outside board meeting attended by a company) ...

Job Description

■ Duties overview
Commit IT support to end-users operating corporate information equipment.

■ Target equipment, software
・ Target equipment
PC, POS, printer, iPhone, iPad, network device, etc.

・ Target software
Windows 7, Windows 10, iOS
Office 365 (Office 2016), browser, remote software, POS software, etc.

■ Inquiry example
"Application cannot be started."
"I can no longer log in to the system."
"I can no longer be connected to the network."
"Cannot output to printer."
"I don't know the operation." ...

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BiOS, Inc. / 株式会社バイオス

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