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- Eagle Eye Networks KK・Introduction
Feature Article
Employer
Eagle Eye Networks KK
Top Message"EAGLE EYE NETWORKS" to create a video surveillance system used in 90 countries around the world
EAGLE EYE NETWORKS
Eagle Eye Networks is a Japan branch of Eagle Eye Networks Inc., which was established in 2012.
As the world's No. 1 provider of cloud video surveillance, we meet the needs of general enterprises, security companies, security integrators, and individual customers.
We now have the means and technology to enable cloud video surveillance, transforming corporate security management and operations in the same way that self-driving cars and electric vehicles are transforming transportation. I will. In Corona, we are strengthening the video surveillance business that combines heat generation detection and artificial intelligence (AI).
In addition, we ranked 133rd in the Deloitte Technology Fast 500, 2019, which spotlights the fastest-growing technology companies in North America.
Our Cloud Video Management System is spread around the world
''Our Cloud Video Management System'' has been deployed by companies in more than 90 countries around the world and sells its products through authorized global distributors and installation partners. Headquartered in Austin, Texas, USA, we have offices in Europe and the Asia Pacific region. The Japan office is located in Daikanyama, Tokyo.
Benefits/EnvironmentINTERVIEW WITH CEO DEAN DRAKO
EAGLE EYE NETWORKS CEO
Dean Drako
Dean Drako is the founder and CEO of Eagle Eye Networks.
With over 25 years of experience building profitable, high-growth, high-recurring tech companies, Drako has been named one of Goldman Sachs' 100 Most Attractive Entrepreneurs of 2014. has been selected.
[He Started His First Business ''When He Was 16 Years Old'']
Drako has been interested in "making something" such as engineering since he was a boy. At the age of 16, he started his first business by creating and selling something like a pioneer of video games and bulletin boards. In addition, he pays tuition for the proceeds and holds a Bachelor of Science degree in Electrical Engineering from the University of Michigan and a Master of Science degree in Electrical Engineering from UC Berkeley.
[The History of Eagle Eye Network]
Drako always focuses on customer service in running the company. He believes that "High quality customer service is nesessary for company success."
High quality, as he thinks, means, for example, "always answer customer calls." The reason he focuses on quality customer support is that he believes it will always lead to good sales. However, unfortunately, there are companies in the United States that work at irregular times and are not able to respond to customer calls. He came up with this business when he was worried that his customers would continue to move away. We thought we should install cameras in offices around the world to see if customer service is maintained, rather than monitoring employees.
He thought that if the system was properly put in place, we would be able to provide high-quality customer service. This experience led him to the founding of Eagle Eye Network, a cloud video management system company.
