Looking for Bilingual Customer Service Specialists to join our team!
Shopify has always been a massive experiment:
A place where you can unleash your curiosity, your passion for craft, and your drive to solve hard problems surrounded by friends.
We’re hiring in all corners of Canada and around the world, to design the future together - a future that is Digital by default.
■We can hire you (almost) anywhere
If Shopify has an entity where you are legally entitled to work we can employ you directly.
In all other countries, we may be able to hire you as a contractor.
■An Internet allowance to set you up for success
So you can focus on making commerce better for everyone, and not frozen screens and delayed audio.
■Time zone proximity over physical proximity
You can work from wherever you call home and connect when the sun’s up for everyone on your team.
A human-centered experience that recognizes your uniqueness and unique needs within the context of building a company that sees the next century.
■Core hours not commuting hours
Skip the energy draining commute and channel your energy into the core hours when you’re at your most creative.
■A Shopify community to support you, teach you, and learn with you
While we’re growing fast, we’re connected and committed to one another, and to make commerce better for everyone, everywhere.
We hire people, not resumes
"The Life Story" is our conversation-style interview approach. It's how we get to know you, what motivates you, and where we can support your growth.
Select 1–2 roles that you believe are the best fit for yourself and your career.
Don’t forget to check the requirements before you submit, as each role may have different ones.
Depending on the role, we may set up a 15–30 minute phone or virtual conversation with a recruiter or hiring manager,
where you can ask questions and tell us what you’re interested in.
Get the intel on who you’ll meet and technical tests.
We’ll also use this information to help explore other roles that may be a better fit.
A one hour, conversation-style interview with a recruiter.
The best way to prep is to spend some time thinking about experiences that have been formative to the point you’re at today.
A word of advice from more introverted folks at Shopify:
This part can be as personal as you want it to be.
Get technical, if that's where your passions live.
You’ll meet with 3–5 future co-workers for up to an hour each.
Depending on the role, we may ask how you’d solve a problem and communicate it to the team.
Learn more about our R&D, case studies, or the team you’ll be meeting.
Your hiring team will take the time to meet before getting back to you.
This will be made based on feedback from Shopify team members of varying levels of seniority, experiences, and perspectives.