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Updated 2021-07-30
Activated 2021-06-30

Operations Manager

  • Recruiter
  • Senior Level
This posting is managed by: アイウィルキャピタル合同会社/ iWill Capital G.K.
Company Name Company is not publicly visible
Job Type
アイウィルキャピタル合同会社/  iWill Capital G.K.
Finance/Accounting - Accounting/Finance
Industry Other
Location Asia Japan Tokyo

Job Description We are seeking a strong, passionate Operations Manager to develop and lead the operations team for Japan business. Reporting to the Managing Director of Operations, this individual will work closely with other department managers to accomplish company objectives and to shape the future of the company. The Operations Manager is responsible for all operational processes regarding customer acquisition, market transactions, billing, collections, and customer service. In this role, the Operations Manager is responsible for implementing new systems, process improvement, and change management. ESSENTIAL FUNCTIONS Proactively meet targets and take appropriate action on day to day operations. Ensure the Operations Team efficiently utilizes third party software and systems to fulfil customer enrolments, billing and collection and customer service Make important policy, planning, and strategy decisions Identify and address problems and opportunities for the company. Utilize software, analytical tools, process documentation, and retail energy market knowledge to research and analyze business problems. Lead development of departmental and company processes and procedures. Create detailed process documentation when needed for training and resource reference and provide training as needed for internal and interdepartmental personnel. Manage project progress and adapt work as required Secure growth opportunities and initiate new projects Coordinate with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Perform other duties as assigned
Company Info Our client is an energy company.
Working Hours 09:00 ・ 17:00 Flex time with Core・Time (11:00・15:00)
Job
Requirements
Bachelor’s degree 5・8 years of project management and related experience Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Proactive, result・oriented, self・initiative, and capable of working under pressure. Fluent in speaking and writing of English and Japanese
English Level Fluent (TOEIC 865-)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 7000K - JPY 8000K   
Job Contract
Period
full time
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