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Updated 2021-04-13
Activated 2021-04-13

[Hiring for Senior Guest Service Assistant/Guest Service Assistant] New Hotel in Yokohama

  • ★ Entry Level
  • Women Welcome
  • No Age Restriction
Company Name

Far East Village Hotel Yokohama

Job Type
Far East Village Hotel Yokohama
Hospitality Business Specialists - Hotel
Customer Service - Customer Support
Hospitality Business Specialists - Floor Staff
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Kanagawa Yokohama

Job Description Responsibilities:
- Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
- Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
- Establish contacts with house guests / long staying guests and renders assistance when necessary.
- Make courtesy calls to guests.
- To be well versed and updated on all tourists related information.
- Requisite and keep stock of promotional materials for daily operations.
- Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Company Info Situated in the heart of downtown Yokohama, Far East Village Hotel Yokohama targets business travellers. This 277-key property is a five-minute drive to the central business district and a three-minute walk to Sakuragicho and Kannai stations. Guests will also be able to Eat, Play, and Explore like a local at cultural enclaves such as Chinatown and the Red Brick Warehouse, and attractions such as the Cup Noodle Museum and Cosmoworld.

【Measures against passive smoking】No smoking indoors allowed.
Working Hours 3 Rotating Shift work required, 60 mins break

Morning shift: 7:30AM to 4:30PM.
Afternoon shift: 1:30PM to 10:30PM.
Night Shift: 10:30PM to 7:30AM.
- Fresh graduate are welcome
-Good communication and interpersonal skills.
-Positive & driven attitude.
-Ability to work both independently and as part of a team.
-Ability to work under pressure and under own initiative.
-Commitment to delivering a high level of customer service.

※English resume is necessary for document selection. Please submit it when you apply.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary Depends on experience   
Other Salary
Social Insurance
Education Training
Holidays Paid Holidays
Sick Leave
Job Contract
Hiring for permanent or contract position
Probation period required as per company policy.
Nearest Station Three-minute walk to Sakuragicho Station
Three-minute walk to kannai Station

Please apply from here


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Far East Village Hotel Yokohama

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[Hiring for Senior Guest Service Assistant/Guest Service Assistant] New Hotel in Yokohama