Far East Village Hotel Yokohama
Hospitality Business Specialists - Hotel
Customer Service - Customer Support
Hospitality Business Specialists - Floor Staff
|Industry||Tourism/Hotels, Lodging/Restaurant, Food Services|
- Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
- Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
- Establish contacts with house guests / long staying guests and renders assistance when necessary.
- Make courtesy calls to guests.
- To be well versed and updated on all tourists related information.
- Requisite and keep stock of promotional materials for daily operations.
- Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Situated in the heart of downtown Yokohama, Far East Village Hotel Yokohama targets business travellers. This 277-key property is a five-minute drive to the central business district and a three-minute walk to Sakuragicho and Kannai stations. Guests will also be able to Eat, Play, and Explore like a local at cultural enclaves such as Chinatown and the Red Brick Warehouse, and attractions such as the Cup Noodle Museum and Cosmoworld.
【Measures against passive smoking】No smoking indoors allowed.
3 Rotating Shift work required, 60 mins break
Morning shift: 7:30AM to 4:30PM.
Afternoon shift: 1:30PM to 10:30PM.
Night Shift: 10:30PM to 7:30AM.
- Fresh graduate are welcome
-Good communication and interpersonal skills.
-Positive & driven attitude.
-Ability to work both independently and as part of a team.
-Ability to work under pressure and under own initiative.
-Commitment to delivering a high level of customer service.
※English resume is necessary for document selection. Please submit it when you apply.
|English Level||Business Conversation Level (TOEIC 735-860)|
|Japanese Level||Business Level(JLPT Level 2 or N2)|
|Salary||Depends on experience|
Hiring for permanent or contract position
Probation period required as per company policy.
Three-minute walk to Sakuragicho Station
Three-minute walk to kannai Station