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Updated 2021-05-05
Activated 2021-03-02

[Help desk / customer support] Yakuin or remote work OK Leader recruitment at the same time!

★ Entry Level

Women Welcome
No transfer
No Age Restriction
No Experience Required

Company Name	Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン
Job Type	Customer Service - Customer Support IT (Other) - IT Help Desk IT (Other) - Customer Support Engineer
Industry	IT Consulting
Location	Asia Japan Fukuoka Asia Japan
Job Description	Due to business expansion, we are currently looking for new colleagues in Fukuoka as help desk and customer support agents to provide technical support and inquiries around PCs for client users. If you are looking for a stable career in support work, have equivalent work experience, or want to apply your knowledge to your work, why not take on the challenge? We operate at a high level and it is an environment where you can build a long-term career. We welcome people who can work in the Fukuoka office, and remote work is also OK. We welcome those who can respond politely in Japanese and those who can use English at the business level! We are also looking for leaders at the same time. [Business description] Various devices used daily (laptop PCs, tablets, mobile phones, etc.) We will guide you to the solution by telephone according to the contents of inquiries about how to use various business applications, failures, breakdowns and damages. * We are not a general primary operator, but carry out high-level center operation that leads to solving more than 80% of troubles on the spot. * Planned to be adopted by C3i Japan under the umbrella of HCL [Necessary ability / experience] [Required] Experience with IT help desk and customer support center IT literacy that can be taught to others [Available] English proficiency [Work] Fukuoka office (about 5 minutes walk from Yakuin and Yakuin Odori Station)
Company Info	[About HCL] The HCL Group is a global technology company with operations in 39 countries around the world. HCL Technologies, which develops service business globally, HCL Infosystems, which mainly handles hardware in India, And it is composed of three companies of HCL Healthcare, which has a hospital network in India. HCL Japan is a wholly owned subsidiary of HCL Technologies of India. We mainly provide IT services and engineering R & D services to Japanese customers. [Measures to prevent second-hand smoke] In principle, there is an outdoor designated smoking area
Job Requirements	We also actively select people with equivalent work experience and inexperience. Those who can work as a team and want to work for a long time, those who are aiming for career advancement by making use of their experience, are waiting for applications!
English Level	Minimum Communication Level (TOEIC 225-470)
Japanese Level	Native Level
Salary	JPY - Japanese Yen JPY 2500K - JPY 5000K
Other Salary Description	Based on experience and ability No separate transportation expenses (system incorporated into salary) overtime pay Social insurance Health insurance, welfare pension, employment insurance, workers' accident compensation insurance, etc. 5% of salary is a quarterly bonus (variability)
Holidays	Two days a week (Saturdays, Sundays, national holidays) Paid leave, etc.
Job Contract Period	Full-time employee
Nearest Station	Chuo Ward, Fukuoka Prefecture About 5 minutes on foot from Yakuin / Yakuin Odori Station

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