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Updated 2021-05-05
Activated 2021-03-02

[Help desk / customer support] Yakuin or remote work OK Leader recruitment at the same time!

  • ★ Entry Level
  • Women Welcome
  • No transfer
  • No Age Restriction
  • No Experience Required
Company Name
Employer

HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Job Type
HCL JAPAN LTD./株式会社エイチシーエル・ジャパン
Customer Service - Customer Support
IT (Other) - IT Help Desk
IT (Other) - Customer Support Engineer
Industry IT Consulting
Location Asia Japan Fukuoka
Asia Japan
Job Description Due to business expansion, we are currently looking for new colleagues in Fukuoka as help desk and customer support agents to provide technical support and inquiries around PCs for client users.

If you are looking for a stable career in support work, have equivalent work experience, or want to apply your knowledge to your work, why not take on the challenge?

We operate at a high level and it is an environment where you can build a long-term career.

We welcome people who can work in the Fukuoka office, and remote work is also OK.

We welcome those who can respond politely in Japanese and those who can use English at the business level!

We are also looking for leaders at the same time.


[Business description]
Various devices used daily (laptop PCs, tablets, mobile phones, etc.) We will guide you to the solution by telephone according to the contents of inquiries about how to use various business applications, failures, breakdowns and damages.
* We are not a general primary operator, but carry out high-level center operation that leads to solving more than 80% of troubles on the spot.

* Planned to be adopted by C3i Japan under the umbrella of HCL

[Necessary ability / experience]
[Required] Experience with IT help desk and customer support center
IT literacy that can be taught to others
[Available]
English proficiency

[Work]
Fukuoka office (about 5 minutes walk from Yakuin and Yakuin Odori Station)
Company Info [About HCL]

The HCL Group is a global technology company with operations in 39 countries around the world.
HCL Technologies, which develops service business globally, HCL Infosystems, which mainly handles hardware in India,
And it is composed of three companies of HCL Healthcare, which has a hospital network in India.

HCL Japan is a wholly owned subsidiary of HCL Technologies of India.
We mainly provide IT services and engineering R & D services to Japanese customers.

[Measures to prevent second-hand smoke]
In principle, there is an outdoor designated smoking area
Job
Requirements
We also actively select people with equivalent work experience and inexperience.

Those who can work as a team and want to work for a long time, those who are aiming for career advancement by making use of their experience, are waiting for applications!
English Level Minimum Communication Level (TOEIC 225-470)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 2500K - JPY 5000K   
Other Salary
Description
Based on experience and ability

No separate transportation expenses (system incorporated into salary)
overtime pay
Social insurance
Health insurance, welfare pension, employment insurance, workers' accident compensation insurance, etc.
5% of salary is a quarterly bonus (variability)
Holidays Two days a week (Saturdays, Sundays, national holidays)
Paid leave, etc.
Job Contract
Period
Full-time employee
Nearest Station Chuo Ward, Fukuoka Prefecture
About 5 minutes on foot from Yakuin / Yakuin Odori Station
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