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Updated 2020-09-14
Activated 2020-09-04

September start!【Resorttrust Group 】Guest Relations - Lobby Ambassador

  • ★★ Staff Level
  • Women Welcome
  • Listed Public Company
  • No Experience Required
Company Name

Resorttrust, Inc.

Job Type
Resorttrust, Inc.
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Other
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Kanagawa Yokohama

Job Description We are currently looking for a new member to join us as a lobby "ambassador" in our newly opened hotel The Kahala Hotel and Resort Yokohama.

If you are passionate about providing first-class service to guests and confident in your communication skills, we will be looking forward to receiving your application!

【About the position】
The main responsibility of the lobby attendant is greeting the guests and guiding them around the premises. The lobby ambassador makes sure that everyone feels welcomed and provides friendly and warm service at all times.

【About our hotel】
For more than half a century, The Kahala has been much loved by many famous people from around the world, including world leaders and celebrities.
The superlative hospitality that has given The Kahala an unwavering status as a hotel of global prestige will combine with a modern aesthetic to bring a new style of omotenashi.

【What we can offer】
・Gain valuable experience and skills in a luxurious first-class environment
・Meet and interact with various VIP guests who are regular customers at our hotel
・Various benefits including housing support, commutation allowance, cafeteria etc.
・Competitive salary in the industry, bonuses 2x year
Company Info Starting with the exclusive membership resort hotels “XIV” and “Baycourt Club”, Resorttrust, Inc. operates hotels in 49 locations in Japan and overseas. (*as of September 2019)

We operate in the membership business, hotel & restaurant business, golf business, medical business, senior life business and others. Until this day we have gained the trust of over 178,000 members and are also proud to present one of Hawaii's iconic resorts - The Kahala Hotel & Resort, second of which name will open in Yokohama in 2020.

GRAND OPENING: September 23rd, 2020!

[Measures against passive smoking]
No smoking indoors allowed
Working Hours Shift system (8 work hours between 8:00 -21:00)

【Language Skills】
・English level: fluent
・Japanese level: business level

【Experienced candidates welcome!】
The foundation principle of our service is “Ensuring the customers’ heartfelt satisfaction”.
We aim to provide the first-class service filled with hospitality spirit to our customers. However, as long as you have the will to learn and share our values, you can apply for our open positions as well.

English Level Fluent (TOEIC 865-)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
Other Salary
Social Insurance
Education Training
Commuting/Transportation Allowance
Salary raise once a year (June)
Bonus twice a year (July, December)
Holidays Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
120 days off/ year
8-11 days off/ month (depending on the season)
Job Contract
Fulltime position(3 months trial period, no change in conditions)
Nearest Station About 8 minutes on foot from Shin-Takashima Station or Minato Mirai Station on the Minato Mirai Line

Please apply from here


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Resorttrust, Inc.

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September start!【Resorttrust Group 】Guest Relations - Lobby Ambassador