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Updated 2020-07-01
Activated 2020-06-15

Walking distance from Tokyo Station, IT Desktop support at foreign companies
Automatically translated job page

  • ★★★ Senior Level
  • Women Welcome
  • Listed Public Company
  • No transfer
Company Name


Job Type
IT (Other) - Customer Support Engineer
IT (Other) - In-house System Operator
IT (Other) - IT Help Desk
Industry Investments
Location Asia Japan Tokyo Chiyoda

Job Description [Business description]
Conduct a wide range of deskside support activities
Update, install, move, and change desktops and laptops
Install currently supported Microsoft operating systems on desktops and laptops
Load the image on desktops and laptops and load standard software applications such as Microsoft Office or other scripted installations
Install standard desktops, laptops, printers and peripherals (unpack, connect to network and test)
Find faults in basic office environment IT-related issues (connectivity, application errors, operating system issues)
Replace both desktop and laptop components (hard drives, processors, fans, etc.)
Understand more complex desktop and laptop installations and configurations

[Application background]
Recruitment of additional personnel for business expansion

[Charming point]
An airy office with a great view and transparency
Colleagues have an open-minded global environment
Within walking distance of Tokyo Station

[Career path]
Experience working as a member of a bilingual technical support team in a diverse IT environment for a UK multinational company specializing in asset management
Company Info [Future business development]
Diversity and inclusion

Diversity of mindset and inclusive work environment are essential to creating a favorable environment for employees and providing optimal solutions to clients

[Company / Office atmosphere]
Can communicate with Frank even with foreign nationals and functions as a team
An environment is built in which employees are trained, evaluated correctly, and work as experienced professionals.
Office that feels spacious without pillars
Working Hours Day shift rotation work
7:00 am to 15:00 pm
9:00 am to 18:00 pm
Support knowledge of Windows OS (Windows 7 and Windows 10 are preferable)
Experience in kitting and deploying PC hardware and software at companies
Skills to support Microsoft Office products and Microsoft Outlook / Exchange or O365
Those who can smoothly communicate with internal and external parties, users, and business partners
Those who are good at troubleshooting and problem solving
Those who are willing to deepen their knowledge of networks and troubleshooting
Workable English and Japanese (both speaking, reading and writing)

[Welcome condition]
Relevant IT qualifications (MCDST, MCITP, MCSA, CCNA, etc.) are a plus

[Ideal figure]
Those who are motivated to work, have high communication skills, and strive to improve their specialized knowledge and skills
English Level Fluent (TOEIC 865-)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary Depends on experience   
Other Salary
Full transportation expenses
Education and training
Holidays Two days off per week (Saturday, Sunday and public holidays)
Job Contract
Start with hiring a contract employee
Employment system for full-time employees
Nearest Station Tokyo Station

Please apply from here


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Walking distance from Tokyo Station, IT Desktop support at foreign companies