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Updated 2021-04-05
Activated 2021-04-05
Activated 2021-04-05
【Global IT Company】Helpdesk / IT Support
-
★★ Staff Level
| This posting is managed by: |
Recruiter
Skillhouse Staffing Solutions K.K.
|
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 IT (Other) - IT Help Desk IT (Other) - Other |
| Industry | Software Vendor |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
A global IT company is hiring an experienced Help Desk Specialist. The position is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Take advantage of excellent career advancement opportunities and employee benefits the company has to offer. 【Responsibilities】 ‐ Work closely with other IT members to provide the effective support and solutions to all IT functions in the office. ‐ Keep track of H/W and S/W assets managed by the department. ‐ Provide appropriate technical assistance, troubleshooting, and support for inquiries and issues in a timely manner. ‐ Respond to inquiries either in person or via phone/email/ticketing system. ‐ Maintain effective documentation for raised inquiries and requests. |
| Company Info | Global IT Company. |
| Working Hours | 9:00 - 18:00 (Mon - Fri) |
| Job Requirements |
‐ Knowledge regarding Windows Server, Active Directory, and Remote Desktop Service ‐ Experience in an IT support or helpdesk related role ‐ Experience in trouble-shooting desktop, laptop, printer, hardware, software, and/or other peripheral device issues ‐ Business-level Japanese |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 5000K - JPY 7000K |
| Other Salary Description |
Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc. |
| Holidays | Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays |
| Job Contract Period |
Permanent Position |
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