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Updated 2021-04-05
Activated 2021-04-05

【Global IT Company】Helpdesk / IT Support

  • ★★ Staff Level
This posting is managed by:
Recruiter
Skillhouse Staffing Solutions K.K.
Company Name Company is not publicly visible
Job Type
Skillhouse Staffing Solutions K.K.
IT (Other) - In-house System Operator
IT (Other) - IT Help Desk
IT (Other) - Other
Industry Software Vendor
Location Asia Japan Tokyo

Job Description A global IT company is hiring an experienced Help Desk Specialist.

The position is responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Take advantage of excellent career advancement opportunities and employee benefits the company has to offer.

【Responsibilities】
‐ Work closely with other IT members to provide the effective support and solutions to all IT functions in the office.
‐ Keep track of H/W and S/W assets managed by the department.
‐ Provide appropriate technical assistance, troubleshooting, and support for inquiries and issues in a timely manner.
‐ Respond to inquiries either in person or via phone/email/ticketing system.
‐ Maintain effective documentation for raised inquiries and requests.
Company Info Global IT Company.
Working Hours 9:00 - 18:00 (Mon - Fri)
Job
Requirements
‐ Knowledge regarding Windows Server, Active Directory, and Remote Desktop Service
‐ Experience in an IT support or helpdesk related role
‐ Experience in trouble-shooting desktop, laptop, printer, hardware, software, and/or other peripheral device issues
‐ Business-level Japanese
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 5000K - JPY 7000K   
Other Salary
Description
Social insurance, Transportation Fee, No smoking indoors allowed (Designated smoking area), etc.
Holidays Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays, Other Special Holidays
Job Contract
Period
Permanent Position
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Skillhouse Staffing Solutions K.K.

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