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Updated 2020-02-18
Activated 2020-02-14

Customer service administrator for a Swiss luxury brand [no OT]

  • ★ Entry Level
This posting is managed by:
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Luxury Goods
Location Asia Japan Tokyo

Job Description Improvement of quality to develop Customer satisfaction through providing high efficiency of service.


Description

* Be in contact with the headquarters in Switzerland (products, spare parts, repairs,...)
* Receive inbound calls from customers concerning replacements, questions, ...
* Manage Data for customers
* Controlling of the lead time
* Goods receiving and shipping
* Products inspection


Profile

* You studied fashion or have experience as Customer service / client service in a fashion brand
* You have a native level of Japanese and a good level of English
* You have a keen interest in luxury
* You have good Microsoft office skills (Word, Excel, outlook, PowerPoint)


Job Offer

You will receive a salary up to 4-5M JPY.

There will be no shift work and almost no overtime

You will work in a company that has a friendly atmosphere and where they focus on their employees.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mathieu Amand on +813 3 6832 8927
Company Info Our client is a Swiss luxury brand.
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4000K - JPY 4500K   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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Customer service administrator for a Swiss luxury brand [no OT]

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