Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual keyvisual
Updated 2021-07-12
Activated 2021-07-12

Helpdesk Leader ASAP
Automatically translated job page

  • Employer
  • Senior Level
  • Women Welcome
  • Publicly Listed Company
  • No Experience Required
Company Name

株式会社テクノロジストエージェント/technologist AGENT Co.,LTD

Job Type
株式会社テクノロジストエージェント/technologist AGENT Co.,LTD
IT (Other) - Customer Support Engineer
IT (Other) - In-house System Operator
IT (Other) - IT Help Desk
Industry Medical devices
Location Asia Japan Tokyo

Job Description TECHNICAL COMPETENCIES
1. Assist staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
2. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
3. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
4. Works with procurement staff to purchase hardware and software.
5. Assesses functional needs to determine specifications for purchases
6. Maintain telephone system
8. Other duties as required
Others Support:
Escalate issues to management clearly•
• Provide status to Management
• Provide technical advice to other roles
• Create installation documentation, training materials; build documents
• Work with Networking, Architects, Business Analysts and App Support Analysts
Working Hours 9:00-18:00
Job
Requirements
5 years experience supporting Windows desktop/laptop PCs and mobile
• Experience troubleshooting hardware issues and replacing hardware on both desktop.,laptop PCs and mobile technology
• Experience installing software, patches, updates on Desktops, Laptops, Servers
• Experience troubleshooting basic network, software, printing problems
• Customer Service Experience
• Microsoft Certifications
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4000K - JPY 7000K   
Other Salary
Description
社会保険完備
Holidays 完全週休2日制(土・日・祝祭日)
有給休暇
育児休暇
慶弔休暇
Job Contract
Period
正社員(試用期間あり)
Back

Please apply from here

Apply

This posting is managed by:

株式会社テクノロジストエージェント/technologist AGENT Co.,LTD

Company Information

Feature Article

Job List

Hot Agent

Helpdesk Leader ASAP

Apply
Like