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Updated 2019-06-19
Activated 2019-06-19

IT Helpdesk - European Based Professional Firm

  • ★ Entry Level
This posting is managed by:
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
IT (Other) - IT Help Desk
Industry IT - Other
Location Asia Japan Tokyo

Job Description Good opportunity for candidates to join the well-established IT team in a multinational company.


Description

* Internal IT user support with good manner (face to face/ e-mail/ telephone);





* Handle PC kitting and deployment, manage data migration;





* Handle new staff registration, including computing set-up, account opening, e-mail set up etc;





* Update and review IT manual and explain to internal users;





* Keep track of IT issue and handle monthly report;





* Communicate the IT issue with regional support team (L2/3);





* Ad hoc task.


Profile

* 2+ years of related experience as desktop support for internal users;





* Good knowledge of Windows 7/10, Office 365, MS Office, web conference software etc;





* Fluent in Japanese, conversational English;





* Good communication skill, comfortable and confident speaking to users


Job Offer

* International environment





* Good work-life balance





* Stable career development in a multinational company





* Good on-job training





* Corporate office in Yokohama




Page Group Japan is acting as an Employment Agency in relation to this vacancy.
Company Info Found in 1800s, our client is a market leading IT service company with wide presence over the globe. They have over 20 subsidiaries in over 50 countries, and they are still expanding their business across infrastructure, living science, consultancy firms etc. They are actively expanding their office in Yokohama and they are looking for a high calibre candidate to join the IT support (helpdesk) team.
English Level Minimum Communication Level (TOEIC 225-470)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary Depends on experience   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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