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Updated 2019-04-08
Activated 2019-04-05

Customer service director- billion dollar retail startup [15M]

  • ★★★★ Manager Level
This posting is managed by:
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Call Centre Manager
Industry IT - Other
Location Asia Japan Tokyo

Job Description As one of the first member in Japan, you will be responsible in helping to build the office in Tokyo. Your main responsibility will be starting the customer service center and think of the strategy how to operate it.


Description

* Help build up the office of Japan as one of the first member in Japan
* Strategize on how to operate the Customer Service team in APAC
* Manage vendors
* Start up some projects
* Pro-active bring ideas on how to automate the platform


Profile

* You have experience in managing customer service or call center teams
* You are international minded
* You are fluent in Japanese and English
* You have experience managing vendors


Job Offer

Salary up to 15M JPY

Be one of the first member in Japan


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Mathieu Amand on +813 3 6832 8927
Company Info Our client is an American billion-dollar startup company. They started a less than 5 years ago in the U.S. and are entering the Japanese / APAC market. They are active in the Retail and IT industry
English Level Fluent (TOEIC 865-)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 12000K - JPY 15000K   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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Customer service director- billion dollar retail startup [15M]

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