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Updated 2019-04-12
Activated 2019-04-04

【Global Automobile Manufacturer】 Customer Service Position

  • ★★ Staff Level
  • Women Welcome
  • Listed Public Company
  • No transfer
  • No Experience Required
This posting is managed by:
Recruiter
j Career Co.,Ltd. / 株式会社 j Career
Company Name Company is not publicly visible
Job Type
j Career Co.,Ltd. / 株式会社 j Career
Manufacturing (Automobile/Plant Engineering/Precision Equipment) - Other
Customer Service - Customer Support
Administrative - Sales Assistant/Clerical/Receptionist
Industry Automotive and Parts Manufacturing
Location Asia Japan Kanagawa

Job Description 【Job Outline】
Successful applicants will be charged with handing client and customer correspondence, providing quality insurance by acting as an initial point of contact for all clients and ensuring their satisfaction with all brand name products.

Any of the following duties may be assigned:

・Drafting of documents related to customer satisfaction reports, client surveys, client consultation and feedback, etc.
・Explanation and negotiation of company policies, products, etc. to retail outlets and other clients.
・Performing follow-up of incoming calls related to progress reports towards retail outlets and other matters.
Company Info As a leading global automobile manufacturer, this company has fully absorbed and embraces the cultures, working styles, and traits of the various countries in which it operates.

Those seeking a workplace filled with diversity need look no further!
Working Hours 9:00 ~ 18:00
Job
Requirements
【MUST】
・Enjoys automobiles and wishes to work in the automotive industry.
・Knowledgeable in automobile construction, quality assurance, customer service duties, and retail outlets.
・Skilled in communication and thrives in social situations.
・Ability to draft documents in Japanese (e.g. customer support feedback reports, etc.)

【WANT】
・Basic knowledge of automobile parts and mechanisms.
・Background in engineering.
・Nationally certified automobile mechanic.
・Experience handling customer inquiries and providing feedback.
・Experience working at a retail outlet (including work transfers).
・Ability to comfortably use English over the telephone (TOEIC 600 or higher).
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 6000K - JPY 8000K   
Other Salary
Description
Social Insurance
Commuting/Transportation Allowance
Sport Facilities
Relaxation Facilities
Employee Stock Purchase System
Dormitory
Rent Subsidy
Holidays Five-Day Workweek
Summer Holidays
Winter Holidays
Refresh Holidays
Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
Job Contract
Period
Permanent Employment
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j Career Co.,Ltd. / 株式会社 j Career

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【Global Automobile Manufacturer】 Customer Service Position

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