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Updated 2017-07-19
Activated 2017-04-21

Head of Infrastructure

  • ★★★ Senior Level
Company Name
Employer

Ahead Consulting

Job Type
Ahead Consulting
IT (Hardware/Network) - Project Manager
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Server and Machine Operation and Maintenance
Industry IT Consulting
Location Asia Japan Tokyo

Job Description Ahead Consulting is looking for a Head of Infrastructure to work at a large international insurance organization in Tokyo. The Head of Infrastructure will work under the general direction of the CIO and is responsible for infrastructure & operations throughout Japan.

Responsibilities:
Oversee data center infrastructure (servers, storage, facilities, networking & appliances), data center applications (primarily Citrix, VPN, Exchange, Lync, and other messaging services), network administration, network engineering, client environment engineering, and tier 2 and 3 support
Lead global, strategic technology initiatives to build and maintain key elements of the firm’s enterprise infrastructure and associated project portfolio
Provide leadership for delivery of 24/7 service operations and KPI compliance. Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations.
Ensure comprehensive disaster recovery architecture is maintained and operations are in place to ensure compliance with required RPOs and RTOs during business continuity events
IT strategic planning, project planning, and budget planning
Develop RFPs/RFIs, oversee product evaluations, coordinate product and service selections, and ensure that pricing, terms, and conditions for supplier contracts meet IT standards while achieving optimal results
Follow changes or emerging risks in supplier or product status and capabilities, standards and protocols, or other industry, market, or technology factors that may influence or impact IT systems and processes

Requirements:
Extensive knowledge of data center operations, telecommunications, network engineering, data center applications, client/server computing, and production operations support
Microsoft Server & Client operating system and infrastructure applications, Cisco Voice and Networking, VMware, Citrix, EMC and/or NetApp Enterprise-level SANs, Cisco Server infrastructures, and multi-carrier WANs
Experience in related IT disciplines such as data processing, hardware platforms, enterprise software applications, database administration and outsourced systems.
Strong leadership and management abilities. Ability to lead cross functional project teams in implementing projects
Strong vendor management experience
Demonstrated critical thinking and planning at a strategic and global level
Knowledge of global law firm operations: finance, human resources, litigation and practice support, marketing and business development preferred
Strong financial management skills in budgeting, forecasting, and cost control
Full Japanese and English fluency required
5+ years leadership experience managing and/or directing small-to-mid-sized IT operational teams preferred
Insurance/Financial institutional experience preferred
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary Depends on experience  
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