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Updated 2025-04-23
Activated 2025-04-23

[Recruiting global talent] Use your language skills to become a hospitality professional at a major hotel!
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This posting is managed by: Nihon Best Support Corporation.
Company Name Company is not publicly visible
Job Type
Nihon Best Support Corporation.
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Concierge
Hospitality Business Specialists - Travel Industry Related
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Osaka Osaka

Job Description If you want to utilize your language skills!
If you like interacting with people!
If you want to demonstrate a spirit of hospitality!
And if you want to advance your career!

Please apply!

What you will be responsible for

・Smooth check-in and check-out: We will welcome our guests warmly and support their comfortable stay with speedy and courteous procedures. We will guide them to their rooms and assign them according to their needs.

・Supporting international customers with multilingual support: We will entrust you with customer service using your language skills (English, Korean, Chinese, etc.), mainly for inbound customers. We will help you enrich your customers' trip while experiencing different cultures!

・Providing information like a concierge: In addition to providing information on the facilities in the building, we will provide information to make your stay more comfortable, such as tourist information unique to Osaka, how to get there, and recommended restaurants!

・Operational work that makes use of teamwork: Work with your team to efficiently assist with all front desk work, such as reservation management and responding to inquiries by phone and email!

・Demonstrate leadership! Management Assistant: As a support to the team leader, you will also be responsible for in-charge tasks that contribute to better hotel operations, such as training new employees and proposing operational improvements.

-Supporting safety at night: During the night shift, you will also play an important role in ensuring the safety and security of guests, such as answering external phone calls and responding initially in emergencies.
Company Info Would you like to deliver the best smiles and service to customers from Japan and abroad as a member of ORIX HOTELS & RESORTS, which provides "places that people want to return to"?

ORIX HOTELS & RESORTS operates 14 inns and hotels across Japan under a variety of brands, from luxury to casual. We offer memorable experiences to suit the various stages of life of our customers. We plan to continue opening one new facility per year, so why not demonstrate your hospitality skills at this ever-growing company?
Job
Requirements		 [Welcome skills]

① Business level or higher Japanese and English!

② Chinese and Korean speakers are welcome!

(Daily conversation level)

③ No qualms about speaking a foreign language!

[Desired personality]

・Someone who can communicate cheerfully and with a smile!

・Someone who enjoys making people happy!

・Someone who wants to grow through work!

・Someone who can think independently and make proactive suggestions!
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Chinese Level Business Conversation Level
Korean Level Business Conversation Level
Salary JPY - Japanese Yen JPY 3000K - JPY 4500K   
Other Salary
Description		 ・Commuting allowance (regulations apply)

・Area allowance

・Job allowance

・Overtime allowance

・Night shift allowance, etc.

・Salary revision/once a year

・Bonus/twice a year (general staff) *once a year for some managerial positions and above

・Retirement allowance system available

・Regular health check/same-day medical checkup (35 years and older) (dependents allowed)

・Uniform provided

・Dental examination cost subsidy system/influenza vaccination cost subsidy system

・Recreational facilities (Kyoto, Karuizawa, Ise-Shima)

・Employee welfare services (Benefit

・Station available

・Discounts at group hotels and inns, discounts on admission to ORIX Aquariums (Kyoto Aquarium, Sumida Aquarium)
Holidays ・108 days of public holidays

・10-20 days of annual paid leave

・Consecutive leave system (7 consecutive days of special leave granted in addition to holidays)

・Special leave for special occasions

・Paid leave

・Volunteer leave

・Menstrual leave

・Nursing leave

・Accumulated leave
Job Contract
Period		 Full-time employment
No set contract period
Trial period: 3 months
Working conditions are the same as for permanent employment.
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