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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
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Industry | Electronics, Components, and Semiconductor Manufacturing |
Location |
Asia
Singapore
|
Job Description |
Provide advanced technical support and application expertise across a wide industrial product portfolio. Play a key role in digital service integration, product quality, and customer success. Description * Provide second and third-line technical support to the sales team for customer inquiries. * Deliver application and design-in support to medium and large enterprise customers. * Identify customization needs and coordinate with internal project teams for solution implementation. * Support digital service rollouts integrated into customer support cases. * Maintain a centralized knowledge database to streamline technical support. * Assist in organizing and supporting technical events (e.g., customer TechDays). * Participate in product quality investigations and feedback handling in line with global processes. * Gather and report competitor insights for the product and innovation teams. * Manage technical documentation including product change and discontinuation notices. * Share knowledge and collaborate with fellow consultants to improve team expertise. Profile * Holds a Bachelor's degree in engineering or a related technical field, or has equivalent hands-on training. * Brings some professional experience in a technical support, engineering, or application consulting role. * Demonstrates strong communication skills in English, both written and verbal. * Comfortable working cross-functionally and presenting technical information to non-technical stakeholders. * Familiar with digital tools and interested in continuous learning. * Proficient in Microsoft Office and data handling/analysis. Job Offer * Work in a hybrid technical-commercial role at the intersection of engineering, sales, and digital services. * Be part of a globally trusted, stable, and innovative company with strong growth potential. * Opportunities for professional development through training and knowledge-sharing. * Involvement in diverse industries and customer projects. * A supportive, international work environment with access to cutting-edge products and tools. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Maika Someda on +81 3 6832 8682. |
Company Info | Our client is a global leader in industrial technology and connectivity solutions, with a strong commitment to engineering innovation and customer-centric service. With a collaborative culture and focus on sustainability, the company supports customers in sectors such as automation, energy, transportation, and machinery. Their forward-thinking approach to digital services and technical support makes them a standout player in the B2B technology industry. |
Working Hours | 詳しくはお問い合わせください |
Job Requirements |
Holds a Bachelor's degree in engineering or a related technical field, or has equivalent hands-on training. Brings some professional experience in a technical support, engineering, or application consulting role. Demonstrates strong communication skills in English, both written and verbal. Comfortable working cross-functionally and presenting technical information to non-technical stakeholders. Familiar with digital tools and interested in continuous learning. Proficient in Microsoft Office and data handling/analysis. |
English Level | Fluent (TOEIC 865-) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Salary | JPY - Japanese Yen JPY 11000K - JPY 15000K |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社