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Company Name

ZenGroup INC

Job Type
ZenGroup INC
IT (PC, Web, Unix) - ERP, SCM, CRM Architect
Consulting - ERP/SAP Consultant
IT (Other) - In-house System Operator
Industry Distribution/Retail
Location Asia Japan Osaka Osaka

Job Description ◆Duties
・Investigate the workflows of each department, identify areas for optimization, and propose efficiency improvements.
・Optimize repetitive tasks by introducing RPA (automating manual tasks to improve efficiency).
・Identify workflows where LLMs (e.g., ChatGPT, Gemini, Copilot) can be utilized, promote their use in each department, and encourage both implementation and everyday use.
・Test new AI tools, RPA tools, CRM tools, and task management tools, and promote their adoption in relevant departments as needed.
Company Info ◆Who We Are
We are ZenGroup, a global e-commerce company based in Osaka serving customers all around the world. We are a diverse team representing 32 nationalities, 6 continents, and providing our services to the world in 19 languages.

◆Company Overview
ZenGroup Inc. is composed of four divisions: ZenMarket, an intermediary buying service for Japanese products unavailable overseas; ZenPlus, a cross-border e-commerce site selling Japanese goods internationally; ZenPop, a subscription service delivering Japanese pop culture items worldwide; and ZenPromo, a one-stop solution for Japanese companies seeking to expand abroad, offering services from marketing to shipping. Our mission is to spread Japanese culture globally through various business initiatives.

◆Why we are hiring
・With our services rapidly expanding and frequent collaboration across teams, ZenGroup is on a mission to optimize workflows throughout the company and integrate
cutting-edge technologies. Due to our dedication to efficiency and innovation, we are looking for a true professional in automation to join our team. As an Automation Officer, you'll work closely with multiple departments in the eCommerce industry and report directly to our CEO. If you're passionate about improving processes, implementing RPA and AI technologies, and driving digital transformation, this is the position where you can take on various challenges and make an impact.
Working Hours ・9:15 ~ 18:15
・Flex time available: Core time 10:00 - 16:00 (8 hours of actual work)

*Up to 2 hours Lunch break
Job
Requirements
◆Must Have Skills
・Professional experience with RPA implementation (e.g. Power Automate, Zapier, Automation Anywhere etc.)
・Practical experience in analyzing and improving business processes
・English proficiency (TOEIC score of 800) *Certification not required.
・Ability to accurately understand the needs of each department and turn improvement proposals into actionable solutions.

◆Preferred Skills
・Experience with implementing tools such as Trello, Notion, Asana, and Slack.
・Experience using Python, JavaScript, and other RPA tools (Make, UI Path, AI Builder, Ho HighLevel, Google Apps Scripts, Pabblyetc.)
・In-depth understanding and practical experience with the latest digital technologies and tools
・Obtained a degree in Information Technology, Computer Science, or an equivalent field.

<Who We Are Looking For>
◆Personality
・A collaborative minded individual who can communicate efficiently with various
departments to improve overall team performance.
・Able to conduct data-driven analysis and make informed decisions.
・Highly motivated for personal growth and possesses a continuous learning mindset.

◆Hiring Process
・First Interview - Hiring Team (45-60 mins, Online or In-person)
*Logic Test (Excluded for Online Interviews)

・Second Interview - CEO (45-60 mins, In-person)
Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region
*Logic Test (If not completed during the first interview)

・Third Interview - HR Planning Team (45-60 mins, Online or In-person)
*Company Culture Test

Hiring Decision
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 5500K Over   
Other Salary
Description
◆Salary
・¥400,000 or more per month(Based on previous experience and ability)
・Bonus twice a year (June and December)

◆Benefits
・Raise once per year
・Transportation Allowance (Up to 30,000 per month)
・Relocation Allowance: ¥100,000 available for applicants relocating to Osaka from outside
the Kansai region.
・Overtime Pay (Paid by the minute)
・Complete social insurance (workers' compensation, employment, health, welfare pension)
・Business casual dress code(No suit required)
・Qualification acquisition support system
・Training system (job-specific, level-specific training)
・In-house club activities (karaoke, day camps, etc.)
・Monthly company events
・Free tea and coffee
・Maternity and Paternity leave
Holidays ・Two days off per week. (Saturday, Sunday)
・Year end and new years holidays (4 days)
・Total 26 paid days off per year (Increases year over year)
Job Contract
Period
full-time employee
Nearest Station Osaka Prefecture, Chuo-ku, Osaka City

Sakaisuji Honmachi Station

5 minutes walk
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ZenGroup INC

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