We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our  Privacy Policy
Click here to hide.

Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual
Updated 2025-05-19
Activated 2025-05-13

BtoB User IT Support-Office Work Utilizing English

This posting is managed by: iHOLON Co.,Ltd
Company Name Company is not publicly visible
Job Type
iHOLON Co.,Ltd
Sales/AE - Customer Success/Client Success
Customer Service - Customer Support
IT (Other) - IT Help Desk
Location Asia Japan Tokyo Shinagawa

Job Description Handing inquiries and providing user support via email and chat.
Coordinating with internal departments to resolve user issues.
Monitoring and ensuring a safe online environment for users.
Collecting and analyzing user feedback for service improvement.

This role does not require prior experience, making it an excellent opportunity for those interested in an IT-related office job where they can actively use English.
Company Info Our client is an expanding IT venture company that has grown significantly since its founding 7 years ago, now boasting a workforce of more than 550 employees. The team specializes in user support and online community management, ensuring safe and secure communication platforms for individuals and businesses.
Working Hours Shift system: 9 AM~6 PM
5-day workweek with 2 guaranteed days off, no overtime pressure.
Job
Requirements		 Required Skills (MUST have):
Business-level English and Japanese proficiency (writing and reading)
Basic computer skills (email, chat, and document processing)
Strong communication skills

Preferred Qualifications (not mandatory):
Experience in customer support, user support, or call center roles
Proficiency in additional languages (besides English and Japanese)
Interest in social media, online community management, or IT services
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3000K - JPY 4500K   
Other Salary
Description		 Social Insurance
Commuting/ Transportation Allowance
Relaxation Facilities
Education/ Training
Career advancement opportunities
etc,.
Holidays Five-Day Workweek
Summer Holidays
Winter Holidays
Refresh Holidays
Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
Sick Leave
Job Contract
Period		 Full-time
Like Apply
Back

Japan's No1 job site for multilinguals・Job Details 「Daijob.com]　TOP

You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.

Agree and Redirect
Like Apply