We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our  Privacy Policy
Click here to hide.

Daijob.com is Japan's definitive job site for multilingual professionals.

Job Search

keyvisual
Updated 2025-04-28
Activated 2025-04-28

Solutions Engineer

Company Name

Monotype

Job Type
Monotype
IT (PC, Web, Unix) - Business Application SE
Other Job Type - Other Job Type
IT (Other) - Other
Industry Other
Location Asia Japan Tokyo Minato

Job Description Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.


We are currently hiring a Solutions Engineer for our HMI team. This engineer will solve technology and font-related problems for our customers. Duties will include working with our product development team to help design, modify, extend, integrate, and test products. You will travel with our sales team to customer sites to deliver product presentations and identify customer requirements. Additionally, you will be responsible for troubleshooting complex issues on multiple embedded platforms.

Job Description

- Work with our sales team to educate customers about Monotype's range of software products.

- Provide first-line support to help customers integrate our software products into their environments.

- Provide troubleshooting support by replicating and debugging customer environments.

- Investigate bug reports, troubleshoot, and work with development teams to provide timely resolutions.

- Gather customer requirements, document them, and work with development teams for implementation.

- Create or modify existing code to add features, fix bugs, and improve performance.

- Assist with localizing training materials.

- Work closely with customers during the evaluation and development phase to ensure Monotype's technology is ported successfully and issues are fully resolved.

- Add value by working with development teams to ensure identified customer needs and suggestions are added to future product offerings.

What’s in it for you:
• Flexible work arrangements and yearly paid vacation and sick time.
• Competitive commercial medical insurance coverage to meet all your healthcare needs.
• Global Recognition&Reward program
• Extensive development and training offerings.
• Opportunity to work with global teams with diverse cultures.
Company Info Monotype brings brands to life through type and technology that consumers engage with every day.

We have 75 employee in Japan with a beautiful office space in Tokyo.
Job
Requirements		 [Requirements]

- Bachelor's degree in Computer Science or Engineering and 2-5+ years of related experience

- Proficiency in C, C++, Python is essential. Java and web technologies are preferred

- Object-oriented programming, compiler or interpreter techniques, embedded systems, Linux systems, new/advanced programming languages

- Experience porting code to various embedded platforms (e.g. ARM) and operating systems (e.g. Linux, Android)

- Experience with graphics platforms such as Qt is preferred

- Strong debugging and problem-solving skills

- Native Japanese speaker and fluent in English (reading, writing and speaking). Korean is acceptable

- Ability to communicate technical information clearly and accurately

- General knowledge of fonts, font rendering, and text layout is preferred

- Working knowledge of git

- Willingness and ability to travel domestically and internationally

- Team player who can work autonomously
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary Depends on experience   
Other Salary
Description		 [Employee Benefits]

- Social insurance

- Education/Training

- Flexible working arrangements, paid annual holidays and sick leave.

- Competitive private medical insurance to cover all your healthcare needs.

- Global recognition and rewards program

- Extensive development and training provided.

- Opportunity to work with a culturally diverse global team.
Holidays ・Sick leave
・Paid vacation
Nearest Station Monotype K.K

3-2-4 Kita-Aoyama, Minato-ku, Tokyo 107-0061

Access:
4 minutes walk from Gaienmae Station (Tokyo Metro Ginza Line)
Like Apply
Back

People who viewed this job offer also looked into these.
Japan's No1 job site for multilinguals・Job Details 「Daijob.com]　TOP

You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.

Agree and Redirect

Please apply from here

Apply Like

This posting is managed by:

Monotype

Company Information

Job List

Hot Agent

Like Apply