Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Activated 2025-04-30
[Sales/Customer Support] Urgently hiring due to business expansion! Utilize English skills ◆ Luxury rental service for global market
| Company Name |
Hmlet Japan Co., Ltd. |
|---|---|
| Job Type |
 Customer Service - Customer Support |
| Industry | Real Estate/Property Management/Facility Management |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
Hmlet Japan provides furnished rental housing for medium-term use targeting overseas people. You will be in charge of sales/customer support for Blueground Japan, a rental housing brand that is an affiliate of Hmlet Japan (affiliated to Hmlet Japan Co., Ltd.). [Job Description] ・You will work together with Hmlet Japan to develop Blueground, a furnished rental housing brand operated by one of the world's largest networks, in Japan. ・The business is expanding rapidly since its establishment one year ago. As the number of properties under management increases, we are strengthening the team in charge of sales and customer support. ・While making full use of technology to efficiently operate, you will also be tasked with responding to a wide range of customer requests with your sales skills and problem-solving abilities, as well as concierge-like hospitality and mobility. ◆You will work in a hybrid style of working from home and in the office, but we plan to ask you to basically come to the office every day until you get used to the work. ◆Currently, the team is made up of 8 people. |
| Company Info |
Blueground Japan provides rental housing services that provide overseas professionals and families with a comfortable, homely living environment for mid- to long-term stays anywhere in the world. The global business of a European real estate tech company is being developed in Japan with Mitsubishi Estate as a partner. Blueground plans to develop over 30,000 properties in 50 cities by 2025, targeting executives and families in particular. Just one year after launch, we are urgently looking for staff to handle inbound sales and tenant support as the business expands! [Smoking environment] Smoking is prohibited on the premises. There is a smoking room in the building. |
| Working Hours |
7 hours 30 minutes, 60 minutes break ◆Flexible working hours (core time: 10:00-15:00) |
| Job Requirements |
【必須要件】 ・コミュニケーションスキル →海外のお客さまとホスピタリティをもってコミュニケーションが取れる方 ・PC・ITスキル →複数のソフトウェアを使いこなすことに学ぶ意欲のある方 ・柔軟な適応力 →変化の多いビジネス環境にも臨機応変に対応できる方 ・英語スキル： 中級以上 →大半のお客様は外国からのお客様の為、英語でのコミュニケーションは必須です。 （Email/電話/アプリでの英語利用率は80%程度。会議では20%程度） 【歓迎スキル】 ・サービス業での顧客対応経験 ・インバウンドセールスの経験 ・海外での就労経験や国内での英語を使った業務経験 ・賃貸住宅・民泊・ホテル・シェアオフィス・シェアハウスなどのでの業界経験 |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3500K - JPY 4500K |
| Other Salary Description |
月給制 月給 291,667円～375,000円 固定残業代 78,828～101,351円を含む/月 固定残業代制 超過分別途支給 固定残業代の相当時間：45.0時間/月 （社員の平均残業時間10～20時間程度） ・社会保険完備 ・社宅割引（※Hmlet物件を社宅利用する場合、特別割引あり） ・定期健康診断・育児休業・産前産後休暇 ・退職金：無 |
| Job Contract Period |
正社員 試用期間：3か月/試用期間中の勤務条件：変更無 |
| Nearest Station |
JR山手線/中央線/京浜東北線、他 東京駅 徒歩3分 東京メトロ丸ノ内線 東京駅 徒歩3分 東京メトロ千代田線 二重橋前駅 徒歩3分 ◆複数路線利用可で非常に便利な立地の、東京駅の見えるおしゃれなシェアオフィスです！ |
People who viewed this job offer also looked into these.
-
【Customer Support Associate】Work with an international team in Tokyo！♦Go... Location Japan
Salary JPY 5000K -
[Staffed overseas within the first year of joining the company] New business... Location Japan
Salary JPY 4000K - JP... -
Ecommerce Operation Manager | Connect with Global Retailers | Be Part of an ... Location Japan
Salary JPY 4500K Over -
【英語使用】 ITサポート | デスクトップサポートエンジニア＜電話・WEB面接＞ Location Japan
Salary Under JPY 6500... -
Talent Acquisition Associate Location Japan
Salary JPY 3000K - JP... -
[ Digital Marketing Manager] Unleash your creativity to energize campaigns i... Location Japan
Salary Depends on expe... -
Chinese and English speaking/Sales staff/Cross-border e-commerce sales staff Location Japan
Salary JPY 2500K - JP...
Additional listings by this company
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
