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Updated 2025-04-18
Activated 2025-04-07
Activated 2025-04-07
[IT network operation and maintenance] Visa support / Pre-employment Japanese language training / Experience in hiring foreign nationals
| This posting is managed by: | ISF NET, Inc. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Network Monitoring IT (Other) - In-house System Operator |
| Location |
Asia
Japan
Tokyo
Asia Japan Osaka Asia Japan Aichi |
| Job Description |
★★All foreign engineers coming from overseas★★ ・All job offers from interviews are completed online. ・We also provide visa acquisition support. ・The fee of flights to Japan will be paid (upper limit applies). ・100,000 yen for moving expenses will be given to you when you come to Japan. [Recruitment background] While the demand for engineers who support IT infrastructure is increasing, the shortage of human resources in the IT industry is a serious issue. Since its founding in 2000, ISFnet has been working on "full-time employee recruitment that emphasizes humanity over technical ability" and "education that transforms human resources into human capital" earlier than anyone else in the IT industry. Building and maintaining networks that connect technology and the infrastructure that underpins them is a business that is necessary even in changing times. We are looking for people who can work as network/server operation and monitoring staff at our company, which aims to be the utopia of IT infrastructure companies! [Job description] We are looking for people who can take on maintenance operations with the aim of stable operation of client's networks. [Examples of main duties] ・IT network operation ・Responding to customer inquiries/failures for network services ・Monitoring and maintenance of network services ・Failure response ・Investigating the cause of failures ・Kitting work, etc. <Project examples> ◆Operation_SE (Technical Specialist) Job content: Addition to the account team that performs kitting of PCs and iPhones that arise during operations. In addition to kitting, there is a demand for personnel who can also operate the network. Workplace: Tokyo Work style: Day shift ◆Operation_SM (Service quality management) Job content: Responding to inquiries from domestic customers regarding domestic network services ・Failure response ・Customer inquiries → Interview → Fault isolation → Arrange repairs (certain telecommunications company, cooperating carrier, etc.) → Receive a report of repair completion → Confirm recovery → Ask the customer to confirm → Close ・In addition to the above, there are also cases where an alarm is issued on the monitoring device and we notify the customer of the failure. Place of work: Tokyo Work style: Shift (including night shift) ◆Operation_SM (Service Quality Management) Job content: - Equipment monitoring and maintenance work for network services - Maintenance and operation work for network services that interconnect public clouds and carrier networks. - Based on equipment monitoring and customer reports, you will investigate the cause, post fault information on the web, handle fault replacement, create response documents for customers, and make inquiries to cloud providers. Place of work: Tokyo Work style: Shift (including night shift) In addition to cloud and virtualization, you will have the opportunity to participate in cutting-edge cases and projects such as the GIGA (Global and Innovation Gateway for All) School Initiative led by the Ministry of Education, Culture, Sports, Science and Technology of Japan. We also have many major companies and foreign clients such as NTT Group companies, Softbank, SCSK, and Accenture! We will entrust you with a case that matches your experience and skills from a wide range of projects. You will also be responsible for bilingual support in English communication and on-site services with overseas vendors for foreign companies based in Japan, making use of your language skills. As a rule, we work as a team on each project. Even if you have experience as an IT engineer, rest assured that we will not leave everything to one person. [Career path] We also provide subsidies for exam fees for IT infrastructure qualifications to improve your skills. Please move forward while consulting with your staff about the career you want to pursue, such as specialist, IT consultant, executive, etc. <Support example> - Build a multi-cloud verification environment We have three virtual environments, Windows, Linux, and AWS, in-house. If you make a reservation, you can connect and learn from home with a dedicated account. Let's improve your cloud skills in a practical way while touching the actual machine! - Improve your skills by learning through a learning management system (LMS) You can watch high-quality online learning videos at any time by accessing the learning management system from the iPhone loaned to all engineers. You can also take courses that will help you obtain qualifications, and if you pass the qualification, the company will cover the full cost of the exam! |
| Company Info |
[Future business development] ISFNET aims to be the number one IT infrastructure company in Japan, and is actively recruiting global engineers who are active not only in Japan but all over the world, so that we can handle a wider variety of projects. [Company culture/office atmosphere] - A bright and lively company culture. - A company that puts humanity first. - No discrimination based on age, nationality, gender, etc. - Actively supports people who want to grow. - Company support for career advancement. [Working environment] - Many foreign members are active Number of foreign employees: more than 250 <32 countries in total, including the United States, Argentina, the United Kingdom, Italy, India, Indonesia, Egypt, Australia, the Netherlands, Sri Lanka, Senegal, Nepal, Bangladesh, the Philippines, Brazil, Vietnam, Peru, Malaysia, Myanmar, Mongolia, Russia, South Korea, Taiwan, and China> Female employee rate: 28.1%, number of employees working reduced hours: 45, employment rate of people with disabilities: 2.92% You may have the impression that the IT engineering world is dominated by men, but at ISFnet, the company gives equal opportunities regardless of gender, nationality, or age. - Work-life balance Paid leave acquisition rate: 79.2%, average monthly overtime hours: 7.3 hours, childcare leave acquisition rate for women: 100%, childcare leave acquisition rate for men: 74.3% We are working to create an environment where you can continue working for a long time. ・About employee age Average employee age 33.6 years old, 121 managers in their 20s and 30s, average age of managers 39.1 years old At ISFnet, if you have the motivation, you can be active regardless of age! Not only management positions, but also business development and new projects are available. [Company language] Depending on the project, we expect to use both Japanese and English. [Measures to prevent passive smoking] No smoking indoors as a general rule (Separate smoking rooms available, may vary depending on the office) |
| Working Hours |
9:00-18:00 *Shift work and night shifts may be available depending on the project you are participating in |
| Job Requirements |
[Required requirements: Development skills] -Japanese language proficiency equivalent to N2 or above business level -English proficiency at or above daily conversation level -6 months or more practical experience as an infrastructure engineer (network, server, infrastructure-related cloud work, etc.) -If you have development experience, you must have at least 1 year of infrastructure-related experience in development work [Preferred requirements: Development skills] -Experience in network/server operation and maintenance -Experience as an infrastructure engineer ▼The following are preferred -Cloud environment design and construction (AWS/Azure, etc.) -Network design and construction (Cisco, etc.) -Server design and construction (Linux/UNIX/Windows) -CCNA, LPIC Level1, CompTIA 3 subjects (A+ N/W+ Server+) [Preferred requirements: Qualifications] The following national qualifications or vendor-related qualifications are preferred National qualifications: Fundamental Information Technology Engineer Examination, Applied Information Technology Engineer, Network Specialist Examination Vendor-related qualifications: CCNA, LPIC, ITIL, CompTIA, AWS certification, etc. |
| English Level | Daily Conversation Level (TOEIC 475-730) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 4000K - JPY 5000K |
| Other Salary Description |
[Expected annual income] Expected annual income: 3.84-4.6 million yen Monthly salary: 320,000-383,000 yen + various allowances + separate overtime pay + incentive bonus (twice a year) Salary increase: twice a year in April and October Promotion: twice a year Incentive bonus: If the contract amount with the customer is above a certain amount, an incentive bonus will be paid twice a year. <Career advancement example> Immediately after joining the company: Japanese-English bilingual help desk (6 months) Annual income: 3.72 million yen Case 2: Network operation and maintenance at a foreign company (2 years) Annual income: 4.5 million yen Case 3: Network design and construction including coordination with overseas vendors (current) Annual income: 6.4 million yen [Treatment and benefits] ※The following support is also available for foreign engineers. 1. Visa acquisition support We will handle visa application arrangements for those coming from overseas, and also provide information on the period of stay and renewal support for those already in Japan. For those who qualify, we also provide dormitories. 2. Japanese Language Support Qualified Japanese language instructors will provide advice on study methods. We provide assignments on everything from business conversation and business documents to writing emails to help improve your Japanese language skills. 3. Mentor System Foreign employees or English-speaking employees will act as mentors and hold regular social gatherings. You can come to us with any concerns or worries you may have about the work environment or life in Japan. ※Employee benefits ・Full social insurance (employment, industrial accident, health, welfare pension) ・Transportation expenses (up to 100,000 yen) ・Defined contribution pension (401K) ・Family allowance (eligible dependents: 10,000 yen for spouse, 5,000 yen for child, 3,000 yen for parent/applicable from second year of employment) ・Company discounts and in-house sales ・Dormitories (self-pay 35,000 yen/month/eligible only) ・Support and training using a multi-cloud environment ・Video learning apps and e-learning ・President's Award ・Smile Mutual Aid Association (a system for providing congratulatory money for various life events) ・CDP system (in-house recruitment system) ・iPhone loan ・Cafeteria plan (you can purchase products from affiliated companies at a discount) ・Membership of the Kanto IT Software Health Insurance Association ・Telework/staggered work hours |
| Holidays |
[Holidays and vacations] Holidays: 2 days off per week (Saturdays, Sundays, and holidays off) *127 days off per year (including use of paid vacation) *Shift work may be required depending on the project -Year-end and New Year's holiday (5 days) *Shift work may be required depending on the project -Condolence leave -Paid vacation (company-wide average number of days taken: 11.25 days/year, acquisition rate: 79.2%) -Maternity leave (proven) -Childcare leave (acquisition rate: 100% for women, 84.6% for men) -Self-care leave -Sickness leave Only if all annual paid vacation has been used, employees can take 5 days of paid vacation per year to recover from illness. -Child care leave -Anniversary leave (encouraged to take annual paid vacation) -Refreshment leave (5-6 days granted to employees with 10 and 20 years of service) -Expired paid vacation savings system |
| Job Contract Period |
[Employment status] Full-time employee (probationary period 3 months) |
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