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Updated 2025-04-10
Activated 2025-04-10

[Improve your English skills! No experience necessary!] Support center for IT equipment (servers, routers, etc.) / Comprehensive training
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This posting is managed by: WorkView Inc.
Company Name Company is not publicly visible
Job Type IT (Hardware/Network) - Network Monitoring
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Server and Machine Operation and Maintenance
Industry Internet Services/ISP (Internet Service Provider)
Location Asia Japan Tokyo Chuo

Job Description ◎Skill-up system is in place!

・Support for purchasing books to obtain qualifications
・Support for qualification exam costs

◎Young staff in their 20s and 30s are active!

◎Regular interviews for peace of mind even after assignment!

Even after assignment to each site, interviews are conducted once every 1-2 months to hear about any concerns you may have.

■Job overview
You will be entrusted with the primary response work for IT equipment used by foreign manufacturers!

・Specifically...
When an IT product malfunction occurs, you will be responsible for customer support from reception to completion.

Since the relevant parties and developers are overseas vendors, you may also make inquiries mainly by email in English.

[Scope of change: None]

◎No experience necessary!
Since you will be working in cooperation with the relevant parties, this job requires communication skills, but you can learn technical knowledge through work and those around you will always help you.

In addition, the questions and other information are templated, so it is fine if you are accustomed to everyday conversation in English.

◎Atmosphere of the assigned workplace
Everyone is aware that they are professionals and works with a sense of tension, but almost everyone started with no experience, so it is an environment where young people can ask questions freely and thrive.

◎Recommended for these people!
・Want to do work that makes people happy
・Good at mediating between people
・Want to work using English
・Like to work silently

■Start with training after joining the company
Starting with basic knowledge of the IT industry, you will receive OJT according to your assigned workplace, such as a training curriculum on servers and networks.
You will gradually catch up on anything you don't understand by consulting the training staff, and you will be able to work independently.

★Training content
・Basic knowledge of the IT industry
The curriculum will be tailored to your assigned workplace.
・Network training (basic overview of networks, types of equipment, operation methods)
・Server training (basic overview of Linux, server construction)
・Support for qualifications from other vendors, qualification training system

■Career plan
Even during out-of-office work, your supervisor will provide detailed support, allowing you to steadily move forward toward your future vision.
In addition, you will have the opportunity to interact with senior employees from the upstream process team to help you develop your career.
Company Info ■Company Overview
Under the philosophy of "From Added Value to Deep Value," we provide a wide range of services, including web production, system development, and infrastructure design, as well as recruitment support.

■Career Plan:
A personnel interview is held once a year, and you have the opportunity to review your work results and highlight your future vision and the work you would like to be involved in.

■Environment where you can utilize your English
If you have English skills, such as with foreign-affiliated clients, you can further develop them in this environment.
Working Hours <Working hours>
9:00-17:30 (prescribed working hours: 7 hours 30 minutes) (shift system)
Break time: 60 minutes
Overtime work: Yes

<Working pattern>
9:00-17:30
17:30-10:00
<Other working hours supplement>
■Night shifts (about once a week) available　■Overtime: Average of less than 10 hours per month
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
Other Salary
Description		 Commuting allowance, family allowance, health insurance, welfare pension insurance, employment insurance, workers' compensation insurance

<Supplementary information on each allowance/system>
Commuting allowance: Maximum 50,000 yen/month
Family allowance: No supplementary information
Social insurance: Full social insurance

<Supplementary information on education system/qualification subsidy>
■On-site OJT
■Qualification allowance
■Payment of participation fees for external training

<Other supplementary information>
■Evaluation allowance, business trip allowance
■Wedding gift money, maternity gift money
■Regular health check-up
■Childcare/parental leave system
■Subsidy for drinking parties between employees
■Various events such as company trips and in-house recreation (company expense)
Holidays 2 days off per week (holidays are based on the company calendar)
10-20 days of paid leave per year (minimum number of days granted after 6 months of employment)
125 days of annual leave

Golden Week, summer vacation, year-end and New Year's holidays, special leave, paid leave, and other holidays based on the company calendar
Job Contract
Period		 Full-time employment Contract employee during trial period
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