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Activated 2025-04-10
US EC Store Manager/Project Manager <Global Business Division> Shift work based on the time difference in the US (mainly Los Angeles)
| This posting is managed by: | WorkView Inc. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Planning/Marketing/PR - E-commerce Marketing
Planning/Marketing/PR - Digital/Web/SNS Marketing |
| Industry | Internet Services/ISP (Internet Service Provider) |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
We provide a wide variety of outsourcing services to customers in a wide range of industries, including one-stop global e-commerce services, call centers, business process outsourcing, digital marketing, and analytics services, and have a track record of serving over 3,000 companies, primarily large corporations. ■Job Description You will be in charge of project management to provide e-commerce services as a sales agent and outsourced business in the US to support Japanese manufacturers in entering and expanding their business in the US. Your mission will be to build a sales base and increase sales together with local US members. <Main duties to be assigned> 1. E-commerce project management for the US market with Japanese companies as customers 2. Collaboration and negotiation with Japanese and US members and partner companies 3. Planning, execution, analysis, and improvement proposals for annual/monthly sales plans ∟Measurement and analysis of sales and measures performance, Develop improvement measures with US members and present and execute them to clients 4. E-commerce operations management (e-commerce site, marketing, call center, logistics, accounting) ∟Customer support and logistics, Monitoring and management of operations including orders and returns 5. Identifying customer issues and maintaining relationships ∟Hearing about client expectations and issues, and planning and proposing measures ★Business level English is essential for the job. ★Those with practical experience in e-commerce for the US or overseas markets are welcome! ■Attractiveness and rewards of this position You will be involved in the expansion and business expansion of major Japanese brands into the US, the second largest e-commerce market in the world. Since there is a lot of communication with management, including customers and business partners, you will be able to learn not only about US e-commerce and marketing trends, but also about management perspectives. As a sales agent, you will be responsible for all e-commerce operations, so you will be able to gain knowledge not only about the digital field, but also about local retail, customer support, and fulfillment in the United States. By proactively promoting projects in a wide range of areas such as one-stop e-commerce services, you will be able to directly contribute to the client's performance and feel your own growth. ■The rigors and challenges of this job As the cultural customs of Japanese companies and local business customs in the United States are different, you will be required to have the autonomy and sense of balance to mediate between the customer and the local area and take the initiative to make adjustments. In projects where you will be a local sales agent, you will also be required to achieve sales and income as the business manager on behalf of the client. ■Career path You will gain work experience and achievements in the US market, and learn about e-commerce trends and marketing practices. In the short and medium term, you can aim to become a senior project manager or a brand/store manager as an agent. In the long term, you may be involved in work not only for the US but also for other overseas countries. ■Education system With the support of existing staff, you will be directly involved in projects and will receive on-the-job training. We have accumulated knowledge of past projects, including existing ones, so you will absorb it by utilizing past proposals and business management sheets. You can also utilize various in-house training programs. ■About the department to be assigned Department to be assigned to: Global Business Headquarters, EC Promotion Headquarters Mission of the department: ・Promotion of EC business to overseas bases in 23 countries, ・Sourcing for Japanese companies' overseas online expansion and sales support for overseas companies' expansion into Japan We aim to develop business and expand services based on the above. |
| Company Info |
■Department to be assigned to Department to be assigned to: Global Business Management, E-Commerce Promotion Department Mission of the department: - With the mission of expanding our e-commerce business globally, Promote e-commerce business to overseas bases in 23 countries, - Sourcing for Japanese companies entering the online market overseas and sales support for overseas companies entering Japan We aim to develop business and expand services based on the above. |
| Working Hours |
Tuesday to Saturday / 7:00-15:50 (actual working hours 7 hours 50 minutes) *Overtime available *You will work shifts based on the time difference in the US (mainly Los Angeles). *Basic working hours at the head office: 9:00-17:50 |
| Job Requirements |
<Required experience> - Knowledge and experience of EC management (Understanding business structure, flow of money/materials, necessary roles and daily operations) - Knowledge and experience of using Shopify (Understanding functions and structure, experience of operation in no-code range) - Project management experience - Work experience with Japanese companies as clients <Required skills> - English (Business level: TOEIC 800 or so) - Data collection using Excel, creation of proposal documentation using ppt - Ability to respond flexibly according to the situation - Communication with internal and external parties including customers Fluent communication skills ＜Desired candidate＞ ・Since there will be a lot of communication with clients and local members, A person who is proactive and proactive ・A person who can independently identify issues and work with members to solve them ・A person who has the ability to find the right direction, draw a path, and move forward on their own, rather than following a given manual ・A person who understands the cultural differences and business practices between Japan and the United States, and can bridge the gap while making use of both ＜Preferred＞ ・Data analysis from a marketing perspective (Sales analysis, site traffic, internal analysis, advertising analysis) ・General knowledge and analytical experience of Google Analytics ・General knowledge and experience of digital marketing (Google Ads, Meta Ads, Organic Social, SEO, etc.) ・Basic accounting knowledge (Understanding P/L structure of sales, cost, outsourcing costs, etc., handling of tax and shipping fees) ・Work experience with Amazon (Understanding functions and structure, experience in Japan or other countries is acceptable, not limited to the US) ・General knowledge and experience of customer support (talk script, escalation) ・General knowledge and experience of logistics (import/export, inventory management) <Skills and experience that can be utilized> ・Experience working overseas (regardless of location) ・Experience working for a foreign company in Japan ・Practical experience in operations in any area that supports EC ・Team management at multiple locations/companies <Welcome> ・Experience as an EC store manager at a manufacturer or agency ・Experience in digital marketing at a manufacturer or agency ・Marketing/EC manager at a foreign manufacturer <Selection flow> 1st interview (section manager/HR) ⇒ 2nd interview (department manager/HR) ⇒ aptitude test and final interview (executive/HR) ⇒ offer interview (HR) *Subject to change *Due to the time difference with the local area, interviews will be held only in the morning as a general rule |
| Salary | JPY - Japanese Yen JPY 6000K - JPY 8000K |
| Other Salary Description |
Insurance enrollment Social insurance fully covered Transportation allowance (up to 50,000 yen per month) Overtime allowance *Not applicable to managers and supervisors Annual paid leave (10 days in the first year) *Up to 20 days per year depending on years of employment Retirement allowance system (defined contribution pension) Employee stock ownership plan Condolence leave/condolence payment Childcare support system Maternity leave system Childcare leave system Regular health check Group insurance |
| Holidays |
2 days off per week (Sunday, Monday and public holidays) New Year's holiday (December 30th to January 3rd) |
| Job Contract Period |
full-time employee |
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