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Updated 2024-06-14
Activated 2024-05-24
Activated 2024-05-24
Customer Success/CO2 Visualization Service
- Recruiter
- Senior Level
- No Industry Experience Required
- No Dress Code
- Remote Work
- Five Days Workweek
- Business Expansion
- Overseas Business
- Publicly Listed Company
- No Transfer
- Experience Welcome
| This posting is managed by: | Pasona Inc. Global department／株式会社パソナ グローバル事業本部 |
|---|---|
| Company Name | Asuene Co., Ltd. |
| Job Type |
 |
| Industry | Internet Services/ISP (Internet Service Provider) |
| Location |
Asia
Japan
Tokyo
Minato
|
| Job Description |
[Expected role] To bring the churn rate of companies that have adopted the company's products closer to zero [Job description] - Onboarding (implementation to establishment) support - Implementing and improving measures related to implementation to establishment - Planning and implementing measures to reduce churn rate - Collecting customer requests regarding the product - Feedback on product development within the company [Recruitment background] Seeking additional staff [Organizational structure] 7 people (male:female = 3:4) |
| Company Info |
★Advancing towards becoming Asia's No. 1 Climate Tech company! 99% repeat customer rate★Proposing our own cloud service "Aszero", which is essential for companies to reduce CO2 emissions★ ★We plan to expand our overseas business development to markets in Southeast Asia and other areas in the future★Currently have branches in Singapore and the United States★ Measures against passive smoking: No smoking indoors |
| Working Hours | 09:00 - 18:00 |
| Job Requirements |
[Required qualifications] - 2+ years of customer success experience at a B2B SaaaS company - 2+ years of experience building mid- to long-term relationships with listed companies [Preferred qualifications] - Experience in setting up a customer success organization - Management experience - Experience in implementation consulting or IT consulting at an IT company |
| English Level | None |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 5000K - JPY 9000K |
| Other Salary Description |
Salary increase: Yes Estimated annual salary: 3.5 to 8 million yen / Determined based on experience and ability, according to the salary range for each grade set by our company Health insurance, welfare pension, employment insurance Commuting allowance: Full transportation and business trip expenses paid Gym allowance: Up to 10,000 yen/month, Book allowance: Up to 10,000 yen/month Housework and childcare allowance: Up to 10,000 yen/month Breakfast allowance: 400 yen/day, some conditions apply Walking commuting allowance: Up to 30,000 yen/month, some conditions apply [Welfare] Other: Happy Hour every month, free drinks, casual dress code Transportation expenses fully covered |
| Holidays | [Number of holidays per year] [Holidays] Two days off per week (Saturday and Sunday) |
| Job Contract Period |
Full-time employment, trial period: 6 months (in principle 6 months) |
| Nearest Station | Toranomon Station (Ginza Line): 4 minutes walk |
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Recruiter
Pasona Inc. Global department／株式会社パソナ グローバル事業本部
