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Updated 2024-04-26
Activated 2024-04-26

Back-end Engineer / 100% in-house development / Great Welfare

  • Recruiter
  • Staff Level
  • No Dress Code
  • Remote Work
  • New Year's Holidays
  • Five Days Workweek
  • International Team
This posting is managed by: G Talent/Bizmates, Inc.
Company Name Company is not publicly visible
Job Type
G Talent/Bizmates, Inc.
IT (PC, Web, Unix) - Back-End Engineer
IT (PC, Web, Unix) - Fullstack Engineer
Industry IT - Other
Location Asia Japan Tokyo Chuo

Job Description 【Job】
You will be responsible for back-end development of a new self-owned "AI voice service".
As this is the company's own product, they respect the ideas of their engineers in developing functions, so you will be developing in a modern environment while learning the latest technology.

■For example, the following functions are expected.
・Set your own voice message for automatic response.
　Automatic response even when you are not available to answer the phone, and share the confirmed contents via chat.
・Automatically transcribe the contents of phone conversations and save them as a record.
・When an answering machine is left, the chat application notifies the user of the contents of the answering machine.
・AI can determine if it is an important call that needs to be returned urgently even during a meeting.

【Development Environment】
■Development environment: Windows or Mac *You can choose on joining the company
■Development languages: Node.js, Vue.js, PHP (Laravel)
■Database: MySQL, Redis
■Infrastructure: AWS

【About the company's know-how】
The company has been developing its own products that are closely related to telephone operations.
For example, in outbound call sales situations, or in new graduate recruitment situations where we want to communicate with students in a timely manner, operators used to make calls one by one until they were connected, but by calling multiple phone numbers at once and connecting them to operators from the calls that were connected, they have been able to dramatically improve productivity and contribute to solving the labor shortage.

Other features include customer management functions and multi-language support, many of which we can provide because they are based on a deep understanding of the customers' business operations.
Although the word "telephone" may seem a bit old-fashioned, the business is still growing.
For example, elderly people often use the phone rather than the Internet to make an appointment for a Corona vaccine, and there is demand for phone services in various fields such as accident response for insurance companies, staffing agencies for events, and customer support for manufacturers.

In fact, the number of companies using the company's cloud CTI call center system is growing steadily, exceeding 300 companies through inquiries and referrals from customers, without any special marketing or sales measures.

【Company Atmosphere】
People in their twenties and thirties are active in the company.
The members of the Systems Department are from Japan, China, Taiwan, Indonesia, the Philippines, etc. They are actively recruiting talented engineers not only from Japan but also from overseas. We are all close in age, so the employees are able to communicate with each other while working. (※They all speak Japanese, so don't worry if you're one of those people who "only speak Japanese!")
Company Info ■Cloud-based call center system service business
Development and sales of cloud-based CTI applications and OEM provision

■Hotel Phone Sales Business
Sales of analog and SIP phones for hotel rooms and lobbies

The company is developing a business that pursues new value by combining IT technology and "telephony", including services related to the construction of call center systems, and sales of hotel telephone equipment and VoIP equipment.
The service is currently used by about 300 companies, mainly those that use it for call center operations and sales activities. As the number of customers increases, the company's business performance also continues to improve, and in the past few years, both sales and profit margins have been growing 30-40% year on year.

The president of the company came to Japan after building up his career as an engineer in his native China, and has been working as a temporary engineer. While working as an engineer, I felt that there were few cloud-based system services in Japan, which were spreading around the world in 2008. At the time, I was thinking that I would like to work on a business in this area, utilizing the IT-related technical skills that I had developed. At the same time, I was also thinking that Japan was not fully utilizing its female workforce. After marriage, many Japanese women become housewives and leave society, and I felt that it was a shame that those who had taken the trouble to receive higher education could not continue working.
The cloud-based call center system service was launched as a business that could connect these two thoughts and provide value to society. Unlike conventional call centers where switching equipment is installed in the client company's office, the main feature of this service is that it does not require hardware equipment, but rather a unique software switching system based on Asterisk that can be deployed over the Internet. As for the merits of introducing this service, which also allows operator staff to work from home, the service does not require any investment in equipment or hardware, which allows for significant cost reduction. In addition, the service is always online, so as long as you have an Internet connection, you can start using it immediately, which reduces the time needed to set up call center operations.
Working Hours 10:00～19:00
Job
Requirements		 【Required】
■2+ years of experience in PHP development
《For foreign nationals》 　※Japanese is required for internal communication
■Native Chinese speakers: Japanese language ability equivalent to N3-N2
■Non-native Chinese speakers: Japanese language ability equivalent to N2-N1

【Preferred】
■Experience in agile development

【Ideal Applicants】
■Have a positive attitude toward your work and keep challenging yourself to achieve high goals.
■Learn widely with a strong sense of curiosity and be able to think flexibly without being bound by assumptions or common sense.
■Communicate proactively with others and respect each other's values.
■Willing to work continuously for a long time and expand their skills within the company
English Level None
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 4500K - JPY 7000K   
Other Salary
Description		 ■Various types of social insurance (health insurance, employee pension, unemployment insurance, worker's compensation insurance)
■The company pays for books, study groups, assistance in acquiring qualifications, incentives for qualifications, and training sessions (up to 50% *with regulations)
■Free clothing (within the scope of common sense)
■Company travel, regular health checkups
■Regular health checkups
■Premium Friday
■In-house events

The company has several systems to support the employees to improve their skills.
If you are motivated, the company will support you, so please keep improving your skills!

■Qualification Incentives
Each department has its own qualifications that are eligible for qualification incentives, and if you pass, you will be paid the examination fee and qualification incentive.
(Example)
If you pass LPIC-1, you will receive the examination fee and 20,000 yen in incentives.
If you pass LPIC-2, you will receive the examination fee and incentive of 30,000 yen.
LPIC-3 exam fee + 50,000 yen incentive
If you pass CCNA, you will be required to pay the examination fee plus 20,000 yen in incentives.
CCNP: Exam fee + 50,000 yen incentive
CCIE: Exam fee and incentive of 100,000 yen

■Book purchase system
The company will fully pay for books necessary for work.
Holidays Saturday/Sunday/National Holiday
Annual Paid Leave
New Year Holiday
Parental Leave
Job Contract
Period		 Full time
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Back-end Engineer / 100% in-house development / Great Welfare

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