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Updated 2024-05-02
Activated 2024-04-19

[Business School Student Support (Tokyo)]
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  • Recruiter
  • Staff Level
  • No Industry Experience Required
  • Flextime System
  • Remote Work
  • Less Than 20 Hours of Overtime
  • Language Skills
  • English Language Skills
  • No Transfer
  • Experience Welcome
This posting is managed by: Pasona Inc. Global department/株式会社パソナ グローバル事業本部
Company Name Globis Corporation
Job Type
Pasona Inc. Global department/株式会社パソナ グローバル事業本部
Administrative - Sales Assistant/Clerical/Receptionist
Administrative - Secretary
Industry Consulting - Other
Location Asia Japan Tokyo Chiyoda

Job Description [Recruitment background] In order to take on new challenges across the entire department, such as incorporating a new technology-centered curriculum, we have decided to revamp our organizational structure. Therefore, we are recruiting for a new team.
[Job description] We support working adults who aim to become business leaders to start their courses at Globis smoothly, concentrate on their studies, and ultimately feel that it was worth it to take the course.
① Various support related to the course
You will mainly use email and chatwork to consult about the course and listen to questions about the system, and through communication with customers, you will get a feel for what issues and concerns they have, and support them with those issues and concerns.
② Designing services and systems to maximize ability development
The way students learn and their lifestyles evolve greatly with the times. We are implementing measures while incorporating new technologies to provide a more comfortable learning environment and maximize ability development. Specific examples of recent adoptions include the creation of an FAQ site and handling inquiries using chatbots (manned and unmanned).
③ Implementing business improvements and new measures using data
We are improving business operations by using data, mainly the number of inquiries from students, the response history of students with poor grades, and various surveys. We are constantly coming up with new ideas, such as implementing new measures to make learning smoother for busy working students.
[Divisions to which you will be assigned]
Business School Division: This division mainly operates the Globis Business School and is responsible for branding it as Globis' flagship product.
Company Info [Online interviews, remote work, and telecommuting available] This position supports the learning of business leaders who are active on the front lines of business.

Passive smoking measures: No smoking indoors

[If you agree with the following, please apply!]

●Those who can empathize with the desire to "improve Japan through adult education"

●Those who have an insatiable desire to improve and want to create good services in cooperation with their colleagues

●Those who enjoy supporting and empathizing with the concerns of students who are taking the course while working
Working Hours 09:30 - 18:00
Job
Requirements
[Essential requirements]
■ Experience in negotiations with people inside and outside the company (we assume that you have dealt with working customers in the course of your work)
■ Ability to perform detailed tasks carefully and accurately
■ Ability to communicate with related parties, proactively involve them, and drive the company to shape things
[Desired candidate profile]
■ Interested in people's growth and career development, and has a desire to support them
■ Enjoy working in a team
■ Able to proactively carry out tasks and propose innovative ideas
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4000K - JPY 5500K   
Other Salary
Description
Bonuses: 2 times, Salary increase: Yes
Social insurance provided
Commuting allowance, housing allowance, overtime allowance, retirement allowance system
・Globis Business School attendance support system*
・Short-term overseas study support system*
・Self-development support (up to 200,000 yen per year)
・Support for attending training required for work (full payment at the discretion of the department head)
*Support money must be returned if the program is not completed, or if you leave the program while enrolled or within 2 years of completion
Holidays [Number of holidays per year] 123 [Holidays] Two days off per week (Saturday and Sunday),
Job Contract
Period
Full-time employment
Trial period: 3 months
In order to adapt to the organization and build relationships with those around you, you are encouraged to come to work every day during the onboarding period (3 months from joining the company).
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Pasona Inc. Global department/株式会社パソナ グローバル事業本部

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