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Updated 2024-06-10
Activated 2024-05-29

Customer Success Manager

  • Recruiter
  • Senior Level
  • Women Welcome
  • Reduced Work-Hours
  • New Year's Holidays
  • Five Days Workweek
  • English Language Skills
  • Foreign Affiliated Company
  • Publicly Listed Company
  • Global Company
  • Experience Welcome
This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
Executive - Manager (Administration)
IT (PC, Web, Unix) - Project Manager
Executive - Other
Location Asia Japan Tokyo

Job Description Customer support, including implementation assistance and support.
Project management to support service implementation
Post-introduction consulting
Service configuration and customization
Feedback on customer requests to the product planning department
Promotion of various measures such as up selling and improvement of retention rate.
Company Info The Company is a Japan-based company mainly engaged in providing artificial intelligence (AI) based recommendation technology and marketing services.
The Company operates a recommendation service business segment.
The features of its services are real-time analysis and personalized targeting by using a recommendation engine eye stringent.
Its main customers include electronic commerce (EC) site management companies and Web service companies that deal with multiple products and information online.
Knowledge of basic website functionality.
Experience negotiating and coordinating with internal and external stakeholders.
Experience in negotiating and coordinating with internal and external stakeholders.
Native Japanese and conversational English skills or higher.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 8000K - JPY 10000K   

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Fidel Consulting KK

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