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This posting is managed by: | Global Initiative Corporation |
---|---|
Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
Customer Service - Call Centre Manager/SV Customer Service - Other |
Location |
Asia
Japan
Osaka
Osaka
|
Job Description |
・ Responding to inquiries from Korean customers · Work with other teams to resolve customer complaints ・ Supervision of part-time customer service providers ・ Other related work (translation, etc.) |
Company Info |
Headquartered in Osaka, more than 60% are global companies from overseas. With the goal of providing a place where everyone in the world can smoothly purchase Japanese products online, we are developing three services that deliver Made in Japan to a large number of customers. Growth has not stopped since the company was founded, and this year we also exceeded our sales forecast by more than 1 billion yen and achieved a growth rate of 177%. |
Working Hours | 9: 15-18: 15 |
Job Requirements |
◆Required ・Native level Arabic ・Business level Japanese (JLPT N2 or above) ・Business level English ◆Priority Skill ・Work experience at small and medium-sized enterprises ・Experience working in an e-commerce company or working as a customer support ・Basic knowledge of HTML ・Other language skills |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Daily Conversation Level |
Arabic Level | Native Level |
Salary | Depends on experience |
Other Salary Description |
・ Salary increase once a year ・ Transportation expenses ・ Overtime allowance (paid in 1 minute increments) ・ Complete social insurance (employment insurance, workers' accident compensation insurance, health insurance, welfare annuity insurance) ・ Working in plain clothes is OK (it doesn't have to be a suit) |
Holidays |
・ Two days a week (Saturdays and Sundays) ·New Year holiday ・ Implemented 22 days of paid leave from the first year (the number of days increases depending on the number of years worked) ・ Long-term continuous leave can be taken |
Job Contract Period |
Contract employee (with regular employee promotion system) ■ About contract employees: All contract employees start and are renewed every 12 months. ■ After working for 3 years, you will be promoted to a full-time employee. (90% of the promotion results from 2017 to 2020 * Excluding self-retirement) |