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Updated 2022-08-01
Activated 2022-08-01

Clinical Support in Osaka

  • Recruiter
  • Staff Level
This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Medical/Healthcare Services
Location Asia Japan Osaka

Job Description My client is looking for a Clincial support agent to handle all the customer service related inquiries between the Dentists and overseas Manufacturers. Your role will be to handle order fulfillment, JP/ENG translation, and handling and answering queries from the customers.


* Handling queries by telephone and email
* Tracking client orders, communicating with over teams internally
* Dealing with damaged products, refunds
* Raising requests/questions to the overseas manufacturer for verification


* Customer support background/experience
* Excellent communication and listening, very customer-oriented approach
* Business level English is nice to have
* Some type of dental background can be benefician (hygienest, receptionist for a dental office)

Job Offer

* Excellent start salary and benefits package
* remote working and online-based training
* Relaxed working environment
* very limited OT, excellent work-life balance. Leave the office at 17:45
Company Info My client is a U.S. based Medical device company specializing in the dental industry. Their products range from braces, to 3D scanners. Their products are currently being used by dental offices all around the world.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 4000K - JPY 5500K   

Please apply from here



Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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Clinical Support in Osaka