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Updated 2022-04-19
Activated 2022-03-01

IT Support Engineer
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  • Staff Level
This posting is managed by: ACS Japan K.K. / ACS Japan株式会社
Company Name Company is not publicly visible
Job Type
ACS Japan K.K. / ACS Japan株式会社
IT (Other) - IT Help Desk
Location Asia Japan Kanagawa
Asia Japan Tokyo
Job Description A global company is looking for IT Support Engineer.
The Role:
• Provide high-quality professional services as a service desk operator that meets the needs of companies.
• Quickly respond to user requests according to predefined procedures.
• Providing timely support in response to support requests according to defined standards and procedures.
• Deepen your experience as an operator and improve user experience.
• Comply with escalation procedures. Conduct timely escalation.
Company Info No Smoking
Job
Requirements
Required Skills:
• 2 years’ service desk experience
• Can work well in a team
• Strong communication skills
• Support experience of Windows OS (XP / Vista / 7)
• Experience with Mac OS / X support
• Basic knowledge of network (Internet)
• Experience with network device setting is a plus
• Experience with adding or replacing hardware parts
• Japanese Language Skills: Business level (JLPT N2 or above)
• English Language Skills: Intermediate or business level
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 4000K - JPY 6000K   
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